ConnectNetwork by GTL

Name: ConnectNetwork by GTL
Rating: 2.3 (263 reviews)
Author: Global Tel*Link Corporation

By: Global Tel*Link Corporation

Finance

Features & Capabilities

ConnectNetwork by GTL is a finance-focused Chrome extension that provides quick access to ConnectNetwork's popular services. It enables you to create and manage your account, deposit funds, and send messages, photos, and videos to loved ones. Walk-In-Retail cash payments are supported as an alternative to using a credit card.

Key features include creating and managing your account, making payments and deposits for services such as AdvancePay Phone (Prepaid Collect), Trust Fund (Inmate Trust Account), PIN Debit (Inmate Phone Account), Debit Link (Inmate Account for Tablet Services); Walk-In-Retail cash payments; and messaging with an inbox, attachments, and message credits.

User Growth & Download Statistics

App Payments Privacy & Security Communication

By:

Global Tel*Link Corporation

Rating:

2.30

(263) 8 new ratings

Version:

4.4.2 Last updated: 2026-05-26

Version code:

882794082

Creation date:

2015-01-11

Compatible devices:

Size:

25.66MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 134,875 ▲ 1,602

Other rankings

#7 in connect keyword 28 #19 in connection keyword 29 ▼ 4

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Global Tel*Link Corporation

Apple Apps Store

https://apps.apple.com/us/app/connectnetwork-by-gtl/id945415587

User Reviews

User reviews largely complain about the ConnectNetwork app being unreliable and hard to use. The most frequent issues are that money loading fails or results in unexpected charges or refunds, and recipients or inmates cannot be added or found due to missing lists and blank dropdowns. There are repeated crashes, data loss, and persistent login/sign-in problems, with balances not displaying at times. Customers also report unhelpful or rude support and complaints about high or unclear fees for pin-debit transfers. Overall, core functionality is impaired, with little resolution from support.

Pros

Cons

Frequent money loading failures, card acceptance issues, and unexpected charges or refunds.
Inability to add or locate inmates/recipients due to missing state lists, blank dropdowns, or deleted profiles.
Recurring crashes, data loss, and ongoing login/sign-in problems (passwords, PINs, Face ID).
Poor customer service and difficulty getting help or resolutions.
Hidden or high fees for pin-debit transfers.

Recent reviews

I have been using this app for years. All of a sudden my phone number no longer appears in the app or the inmates names. When I try to add them again it tells me I already have them on my account. Same with the phone number. Fix this app

by gi*****, 2026-05-17

Gotta fix multiple things to make it convenient for people reach out with their loved ones

by Ga*****, 2026-05-08

It’s been 3 days since I’ve been able to add money to my mans phone. I’ve tried the website and even calling customer service. You’d think with all the money they make they’d have a half decent system!!! Greedy and inhumane.