Pay Tel

Name: Pay Tel
Rating: 1.6 (121 reviews)
Author: Pay Tel Communications

By: Pay Tel Communications

Pay Tel Connect™

Features & Capabilities

Pay Tel Connect for Chrome provides instant alerts for Pay Tel and inteleMESSAGE notifications, plus a current unread messages indicator for quick access. It also shows your balance with a link to add funds on PayTel.com.

You can even send photos to inmates in eligible facilities, all from a single, convenient extension.

User Growth & Download Statistics

App Communication Privacy & Security

By:

Pay Tel Communications

Rating:

1.60

(121) 1 new ratings

Version:

2.5.0 Last updated: 2025-12-09

Version code:

880382466

Creation date:

2022-01-12

Compatible devices:

Size:

33.61MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 208,650 ▲ 419

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Pay Tel Communications

Apple Apps Store

https://apps.apple.com/us/app/pay-tel/id1593243820

User Reviews

User reviews consistently describe Pay Tel as unreliable for inmate communications. The most mentioned issues include outages and dropped calls, messaging failures, and inability to contact loved ones. Financial problems are common, with funds charged or not reflected and refunds rarely provided. Double charges and unresponsive customer service are repeatedly reported. Overall, the app is perceived as broken or down for long periods, offering limited value when it does work.

Pros

Cons

Frequent outages, dropped calls, and video/voice failures make it unreliable for communicating with inmates.
Funds added or charged are not reflected in the account, often with no refunds or timely support.
Messages either do not go through or are delivered slowly, preventing contact with loved ones.
Double messages and duplicate charges are common issues.
Customer service is frequently unresponsive or inaccessible, leaving users without help.

Recent reviews

by Co*****, 2026-05-26

They take your money on your account without the video call going through!! Their customer service is BS!!

by Ne*****, 2026-03-30

Downloaded app and can’t even do anything on it !! Less options and can’t even send a message or add contact I’ve contacted customer service and no feedback . An app for nothing ! Can’t even get in touch with a loved one