Wag! - Dog Walkers & Sitters

This app will put strangers in your home and delete any communications you had that you were planning to come take care of your pet. A real bait and switch.

I had scheduled a 13-day boarding stay and arrived within the agreed-upon drop-off window that we had texted about previously with a caregiver in Ohio named Calia R. After arriving, I knocked multiple times, called, and sent messages but received no response. I waited, left briefly, returned, and still was unable to make contact. A neighbor confirmed I was at the correct address and that the sitter’s vehicle was present. The lack of communication created a very stressful situation, as I had a flight departing later that day and was forced to scramble to find emergency boarding arrangements for my dog on short notice. I understand that emergencies and unexpected situations can happen, but timely communication is essential when caring for someone’s pet, especially for a long-term booking. Unfortunately, based on my experience, I cannot recommend this sitter or the app due to getting no help with a reboarding procedure, and since I could not get ahold of anyone in the app even though I went through the support progress I received no response.

Caregivers are allowed to cancel on services as the last minute, leaving pet owners in a panic as they are leaving for travel.