Overview

Rating:
4.10
(496)
Version:
6.8.1
Last updated: 2024-08-26
Ranking
#83,924 ▼ 267
Overall

Features & Capabilities

The Western Union Netspend Prepaid Mastercard mobile app puts control of your prepaid card in your hands. You can load checks with mobile image capture, send and receive money via WU money transfers, view your Card Account balance, and track spending—from a single app.

Note: use is subject to card activation and identity verification. Fees and terms apply to transfers and services; additional conditions may apply for certain features.

User Growth & Download Statistics

By:
NETSPEND CORPORATION
Rating:
4.10
(496)
Version:
6.8.1 Last updated: 2024-08-26
Version code:
868508187
Creation date:
2014-09-30
Compatible devices:
Size:
67.90MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-19
Compare stats and ranking:

Ranking

Other platforms

Android
Western Union Netspend Prepaid (v6.8.2)
1,461,929 3.99 (6,330)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
NETSPEND CORPORATION
Apple Apps Store
https://apps.apple.com/us/app/western-union-netspend-prepaid/id894666682
Website:
http://www.wunetspendprepaid.com

User Reviews

User reviews show the Western Union Netspend Prepaid iOS app is unstable and frequently unusable. Common problems include startup freezes, repeated login failures, and prompts to re-download the app. Registration and password-reset issues, plus redirects to external sites or blank pages, compound the frustration. Customer support is often cited as unhelpful, and some downtime or maintenance is suspected. Overall, the app has valuable intended functionality but is unreliable for many users, requiring fixes to core login, navigation, and support processes.
Pros
  • Users value having a dedicated mobile app to manage their Netspend/Western Union prepaid account.
  • Some users report the app previously worked, indicating there is usable functionality when stable.
  • The app is the intended method for mobile access to the account, suggesting a convenient alternative to the website when functioning.
Cons
  • App often won’t open or freezes on startup (logo screen).
  • Repeated login/sign-in failures, including prompts to download the app despite already having it and difficulty signing in.
  • Registration and account setup issues (cannot create account; password reset emails not received).
  • In-app navigation redirects to external sites or blank Chrome windows, indicating integration bugs.
  • Customer support is perceived as unhelpful or slow, with inconsistent responses.
  • Downtime or maintenance issues appear to affect access for extended periods.
Recent reviews
I have been using this banking method for over 6 years now, and love the simplicity and ease with which I can manage my money; unless of course I want to use this app!! The app keeps telling me work app, been doing this for about 2 months. I have to actually visit their website to log in, as the app won’t allow me to. So frustrating that I am shopping online banks for the first time in a long while!
by Em*****, 2026-06-19

App is not opening and just freezes on app logo when initiating. When you click on support it gives an error message. I have rebooted my phone and uninstalled and reinstalled the app from the App Store with no resolution. The app seemed to work fine yesterday but will not work today.
by Do*****, 2025-12-01
View all user reviews ›

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