Western Union Netspend Prepaid

Name: Western Union Netspend Prepaid
Rating: 4.018149 (6318 reviews)
Author: NetSpend

More than moving money.

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The Western Union® Netspend® Prepaid Mastercard® mobile app empowers users to take full control of their money conveniently from their mobile devices. With this app, you can easily send and receive Western Union® money transfers directly to your prepaid card account and load checks using mobile image capture technology.

Additional features include viewing your card account balance, tracking your spending habits, and locating the nearest reload locations. The app supports seamless financial management on-the-go, with services subject to card activation and identity verification. It integrates secure and fast transaction processing with optional fees applicable based on usage. The Western Union Netspend Prepaid app is ideal for users seeking flexible and accessible payment and money transfer solutions through their mobile device.

App Financial Services Payments Productivity

By:

NetSpend

Downloads:

1,403,988 528

Rating:

4.02

(6,318) 3 new ratings

Version:

6.8.2 Last updated: 2024-10-30

Version code:

2002000002

Creation date:

2014-09-17

Permissions:

android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.BLUETOOTH
android.permission.CAMERA
android.permission.CHANGE_NETWORK_STATE
android.permission.FLASHLIGHT
android.permission.FOREGROUND_SERVICE
android.permission.GET_TASKS

Size:

42.53MB

Email:

cu*****@wunetspendprepaid.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-07-17

Ranking

# 50,061 ▼ 40

User reviews

Users appreciate the Western Union Netspend Prepaid app for its convenience in receiving money remotely and managing spending. However, many report persistent technical problems like app freezing and login failures, combined with poor customer service experiences. Frequent account lockouts and stringent transfer limits frustrate users. Additionally, the app suffers from high fees and unreliable mobile check deposit features. Overall, while the app offers useful financial tools, its functionality and support issues significantly impact user satisfaction.

Pros

Allows users to receive money without visiting a Western Union location, useful for those living far from WU.
Provides a way to track spending and manage funds through the app.
Has features like Mobile Check Load and Overdraft Protection that have been helpful to some users.
App interface is better than some comparable financial institution apps according to some users.
Allows for early payment deposits and simple usage.

Cons

App frequently experiences technical issues such as freezing, loading errors, and inability to open or log in.
Customer service is often reported as unhelpful, rude, or unreachable, especially regarding account issues and card activation.
Users face frequent account lockouts related to security measures, usage limits (e.g. max 5 transfers per month), or use of VPNs.
High fees associated with card usage including activation, withdrawals, monthly fees, and overdraft fees are burdensome.
Issues with mobile deposit functionality being unreliable and inconsistent.

Recent reviews

It was working fine but then all of a sudden it wanted password and now it keeps coming in saying time out looked out for security reason and I used to use my fingerprint to login but now it doesn't work All my other banks do I can access their website on laptop but not on phone or I can't even use the app

Pj*****, 2024-10-17

It's an good app the keep track of what you spend and we're ur spending your money. I like the card it works with anything that I have needed to use it for but the only thing and why I only gave it 3 stars is because I don't live that close to a WU so most of the time when I get money sent to me I just have it put onto my card and the major downfall is that u are only able to do that 5 times every month. Idk why only 5 times like come on they should definitely change it to at least 10 times!!!