NJ Child Support

Name: NJ Child Support
Rating: 1.9 (114 reviews)
Author: Winning Strategies ITS

By: Winning Strategies ITS

Reference

Features & Capabilities

The New Jersey Child Support Case Information app is the official mobile companion for NJ child support case details. Authorized custodial and non-custodial parents can securely access case information using a member ID and PIN and view details such as obligations, arrears, payment history, schedule and enforcement information, dependent data, genetic test results, and intergovernmental case materials.

The app supports direct payments via Visa or Mastercard and enables monthly recurring payments. It provides the same information and access as the web-based Case Information portal (caseinfo.njchildsupport.org), ensuring consistent, secure access on mobile devices.

User Growth & Download Statistics

App Privacy & Security Data

By:

Winning Strategies ITS

Rating:

1.90

(114)

Version:

9.0.781 Last updated: 2024-09-23

Version code:

869131909

Creation date:

2013-11-15

Compatible devices:

Size:

22.97MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 199,455 ▼ 406

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Winning Strategies ITS

Apple Apps Store

https://apps.apple.com/us/app/nj-child-support/id736887039

User Reviews

The NJ Child Support app is widely criticized for reliability and payment issues. Top concerns are login/authentication failures, failed or delayed payments, and glitches after updates. Additional complaints include UI problems (keyboard/verify button, screen fit) and costly alternative payment methods. A minority note that the app can be useful or secure when it works, and that support staff can be courteous.

Pros

When it works, the app is great and convenient for paying child support.
The 2-factor authentication feature is cited as a security plus.
Some reviewers note that support representatives are respectful and helpful when contacted.

Cons

Frequent login/authentication failures (getting kicked out during login and incorrect credentials).
Payment processing failures and delays (messages like 'We cannot process your payment' and slow posting).
Frequent app instability and glitches after updates (crashes, not opening, login issues).
UI/UX issues such as the verification keypad blocking the verify button and screen not fitting the device / scrolling problems.
High fees for alternative payment methods and frustration with costs.

Recent reviews

Do not waste your time downloading this app. It kicks you out the second you attempt to login. Don’t attempt the second and third time because it’ll annoy you more. It’s an inconvenient app to waste single parents’ time when trying to handle business. 0 stars. Get lost

by Be*****, 2025-10-30

This app works like 50% of the time. The other 50% it’s tell you “We cannot process your payment on this app”, proceeds to tell you to pay in the ‘TouchPay App’, which then also proceeds to tell you “We cannot process your payment at this time.” So good luck explaining to the courts you can’t make your payments because the app doesn’t work. Trust me, find another way. Don’t waste your time.