Yatra - Flights, Hotels & Cabs

Name: Yatra - Flights, Hotels & Cabs
Rating: 4.2 (1314 reviews)
Author: Yatra.com

By: Yatra.com

Flights, Hotels, Cabs & Buses

Features & Capabilities

Yatra is India's leading travel app that lets you plan and book flights, hotels, buses, cabs, trains, and holidays from a single place. With 10M+ downloads, it offers competitive fares, extensive listings, and secure online payments for both domestic and international travel.

Key features include flight bookings with domestic and international carriers, a vast hotel network with reviews and maps, bus and cab bookings, train tickets, holiday packages, e-tickets, My Bookings with offline access, and Yatra eCash for savings. The app emphasizes ease of use, price comparisons, and flexible payment options to simplify travel planning.

User Growth & Download Statistics

App Shopping Marketplaces Navigation & Mapping

By:

Yatra.com

Rating:

4.20

(1,314) 1 new ratings

Version:

15.6.1 Last updated: 2026-04-29

Version code:

884981241

Creation date:

2013-11-06

Compatible devices:

Size:

180.29MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 53,833 ▲ 30

Other rankings

#31 in irctc keyword 11 ▲ #70 in hotels keyword 27 ▲ 27

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Yatra.com

Apple Apps Store

https://apps.apple.com/us/app/yatra-flights-hotels-cabs/id730234679

User Reviews

Across reviews, the major recurring issues are lack of accessible customer support (no live agent, automated responses), payment problems (money deducted with no booking or slow refunds), ineffective self-service tools (useless chatbot), app reliability (bugs, slow performance, OTP issues), and pricing concerns (higher rates and hidden charges). Collectively, users feel Yatra offers poor service, unresolved issues after booking, and lacks reliable channels to resolve problems. A few users report isolated hotel issues, but the dominant pattern is unresponsive support and financial/technical problems, undermining trust in the platform.

Pros

Cons

Inadequate customer support: no access to live agents; relies on automated systems and forms with no meaningful responses.
Payment issues: money deducted but booking not created or canceled; refunds are slow or unresolved.
Ineffective self-service channels: chatbot and other self-service options do not resolve issues.
App/website reliability and usability problems: bugs, slow performance, OTP/log-in glitches, and date/coupon issues.
Pricing and charges concerns: higher prices and hidden charges compared with competitors.

Recent reviews

Worst customer service I’ve ever witnessed. I tried calling them to talk to an agent but couldn’t reach anyone and they are not replying my emails they do not have an actual human being answering the phones it’s just automated voice. It is impossible to talk to a real person.

by DJ*****, 2025-12-08

Yatra services have degraded big time, no customer support, same auto reply’s over email, no solution to queries. This is the last time I am booking flight with Yatra, you guys forced me to end relationship with Yatra platform. A BIG NO TO YATRA

by Sh*****, 2025-06-03

The customer service sent me a link to a query form, when I filled the information and submitted the form, it said that the link is invalid. The App is okay but they don’t have an option to connect to a live agent on chat or call someone using the App. The chatbot which comes with this app is absolutely useless. It doesn’t answer anything. Total waste of time. If you can’t service your customers, you will be out of service soon.