UMassFive Mobile Banking

Name: UMassFive Mobile Banking
Rating: 4.8 (2996 reviews)
Author: UMass Five College Federal Credit Union

By: UMass Five College Federal Credit Union

Bank securely from anywhere

Features & Capabilities

UMassFive Mobile Banking lets you bank securely from anywhere. With 24/7 access, you can turn cards on/off, set spending limits, restrict usage by location or merchant type, deposit checks, pay bills, transfer funds, budget, save, and more — all from your mobile device.

Key features include Zelle transfers, instant push alerts, a branch/ATM finder, and options to create and share travel plans.

User Growth & Download Statistics

App Payments Privacy & Security

By:

UMass Five College Federal Credit Union

Rating:

4.80

(2,996) 7 new ratings

Version:

26.0.1 Last updated: 2025-10-28

Version code:

878938947

Creation date:

2013-10-31

Compatible devices:

Size:

90.03MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 34,076 ▲ 2

Other platforms

UMassFive Mobile Banking (v6.25.8)

16,940 4.20

(703)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

UMass Five College Federal Credit Union

Apple Apps Store

https://apps.apple.com/us/app/umassfive-mobile-banking/id712366261

Website:

http://www.umassfive.coop

User Reviews

Users praise the app for ease of use and a solid feature set (transfers, card activity, loan payments, and mobile deposits). However, repeated issues with login/authentication, biometric reliability, outages, and performance glitches dominate reviews. Mobile deposit reliability is a common pain point, and some users experience info/configuration loss after updates. Overall, the app is user-friendly when it works, but reliability and biometric/login stability are the top concerns.

Pros

Easy to use with intuitive navigation.
Rich online banking features (transfers, viewing debit card purchase history, loan payments).
Early adoption of mobile check deposits (check-by-phone deposits).
Updates are clearly communicated and improve user-friendliness.
Fast and sleek performance when the app is functioning well.

Cons

Frequent login/authentication problems, including biometrics (Face ID/Touch ID) not working reliably.
Frequent outages and downtime affecting access to accounts.
Performance issues like loading delays, spinning wheels, and occasional crashes.
Mobile check deposit reliability problems (checks not read correctly; some users must visit a branch).
App can forget user info or require repeated password/biometric prompts after updates (reinstallation sometimes needed).

Recent reviews

I’ve been a UMassFive customer for years and rely on the app! Any update has always been announced with plenty of time for the short service outages and always proves to be more helpful and create more pathways to user-friendliness.

by vr*****, 2026-01-18

Bank has updated their app from the ground up, removing useful quality of life features like “Instant Balance” preview features you’d expect from other institutions while adding on weird new features that don’t improve experience. Only banking app that wants location data, and iPhone shows it tracking location for hours after use. Really poor design.

by da*****, 2025-11-17

No other financial institution’s app that I have used requires you to keep authoring Face ID. This is kind of crazy that you’re required to do that every month or so.