Reviews of Oral-B

By: P&G Health Care App

List of user reviews and ratings for Oral-B

Total ratings

4.80 (Rating count: 200,402)

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Review summary

Many reviews praise the app for guiding brushing, tracking coverage and improving habits with Oral-B io brushes. However, persistent issues dominate: unreliable tracking (areas and completion), inconsistent scoring and timing, and bugs after updates (including login problems). Left-handed users face notable tracking problems. While some users report fixes after updates, the overall experience hinges on significant reliability improvements and robust data accuracy to be genuinely valuable.

Pros

Helps improve brushing habits and tracks coverage and pressure with Oral-B io brushes
Provides feedback on brushing progress and coverage, which motivates steady improvement
Feels more than a novelty and can aid dental health by guiding brushing with measurable data
Some updates fix issues and improve the overall experience

Cons

Tracking accuracy is inconsistent and unreliable (wrong areas detected; completion vs. post-brush reset from 100% to 0%)
Updates frequently introduce bugs (login problems, inability to recognize usage, reduced responsiveness)
Session data like time and scores often fail to record or appear inconsistent across sessions
Left-handed brushing is not well supported, leading to mis-tracking for some users

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User Reviews

Recent rating average: 3.30

All time rating average: 4.80

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38% (67)

Date	Author	Comment
2026-08-27	Li*****	For what these toothbrushes cost, you are paying just as much for the software ecosystem and the "guided session" promise as you are for the hardware. Unfortunately, recent app updates have made the experience deeply frustrating. First, they removed the ability to check off flossing and other extras directly during live sessions, forcing users into an annoying manual edit loop afterward just to log their routine. Second, the positional tracking for the guided session is terribly unreliable. It frequently fails to recognize what area of the mouth I am actually in, forcing me to stop, pull the toothbrush away, and wait several seconds just for it to refresh. When you buy a smart toothbrush for guided feedback, you expect it to streamline your routine, not add friction. Please rethink these design choices and patch these tracking bugs.
For what these toothbrushes cost, you are paying just as much for the software ecosystem and the "guided session" promise as you are for the hardware. Unfortunately, recent app updates have made the experience deeply frustrating. First, they removed the ability to check off flossing and other extras directly during live sessions, forcing users into an annoying manual edit loop afterward just to log their routine. Second, the positional tracking for the guided session is terribly unreliable. It frequently fails to recognize what area of the mouth I am actually in, forcing me to stop, pull the toothbrush away, and wait several seconds just for it to refresh. When you buy a smart toothbrush for guided feedback, you expect it to streamline your routine, not add friction. Please rethink these design choices and patch these tracking bugs.
2026-08-26	TM*****	I like the app, but the toothbrush connection to the phone stinks. Something is wrong with it. The tracking is always off. I have never once brushed my teeth where it tracks correctly. I spend a lot of time going back to one spot where it thinks I’m someplace else. I follow a routine weekly and it hasn’t even figured that out. If you could just put something where I could push on the phone and tell it where it’s supposed to be that would help greatly.
I like the app, but the toothbrush connection to the phone stinks. Something is wrong with it. The tracking is always off. I have never once brushed my teeth where it tracks correctly. I spend a lot of time going back to one spot where it thinks I’m someplace else. I follow a routine weekly and it hasn’t even figured that out. If you could just put something where I could push on the phone and tell it where it’s supposed to be that would help greatly.
2026-08-26	mc*****	I love the way the app is working
I love the way the app is working
2026-08-24	Or*****	I had teeth cleaning problems but now with this app it helped me a lot thank you Oral-B
I had teeth cleaning problems but now with this app it helped me a lot thank you Oral-B
2026-08-23	He*****	The bluetooth tracking often shows the brush in a different area than it really is or nowhere at all
The bluetooth tracking often shows the brush in a different area than it really is or nowhere at all
2026-08-23	Br*****	Pretty cool app, with tracking the quadrants and giving you at score with how thorough you are with brushing. Only thing I notice is it seems to be a little in accurate at times. Hopefully this can be improved with an update or something. Also first time I used It just didn’t track the time? Idk
Pretty cool app, with tracking the quadrants and giving you at score with how thorough you are with brushing. Only thing I notice is it seems to be a little in accurate at times. Hopefully this can be improved with an update or something. Also first time I used It just didn’t track the time? Idk
2026-08-22	I *****	I have sparkly teeth now 🤩
I have sparkly teeth now 🤩
2026-08-21	Ts*****	Use the app 3 times a day. It is CONSTANTLY stopping before I finish brushing all areas and tells me I need to do a better job. Not a very reliable app to keep track of your brushing habits.
Use the app 3 times a day. It is CONSTANTLY stopping before I finish brushing all areas and tells me I need to do a better job. Not a very reliable app to keep track of your brushing habits.
2026-08-21	mj*****	The most recent version of the app only asks about flossing once a day. I’ve been a religious twice a day flossed and would kindly request that the floss question be asked for every brushing session. The location sensing favors the left side and frequently it requires lots of extra effort and time to get the system to recognize I’m brushing on the right side, particularly the top right. I’ll be brushing the top right and without leaving the area the location sensor shows I’m brushing on the left side.
The most recent version of the app only asks about flossing once a day. I’ve been a religious twice a day flossed and would kindly request that the floss question be asked for every brushing session. The location sensing favors the left side and frequently it requires lots of extra effort and time to get the system to recognize I’m brushing on the right side, particularly the top right. I’ll be brushing the top right and without leaving the area the location sensor shows I’m brushing on the left side.
2026-08-21	Ro*****	I like this oral b because I can show you where your teeth are and you can track you and your parents can know if you’re are brushing your teeth in this like achievements you can learn that’s the only thing I say they could add really is like better tracking cause when I was on a different side of my teeth, it put me on the other side, but then other than that it’s really good
I like this oral b because I can show you where your teeth are and you can track you and your parents can know if you’re are brushing your teeth in this like achievements you can learn that’s the only thing I say they could add really is like better tracking cause when I was on a different side of my teeth, it put me on the other side, but then other than that it’s really good