Features & Capabilities
User Growth & Download Statistics
App Data
- By:
- FlexFacts
- Rating:
- 4.70 (3,629)
31 new ratings
- Version:
- 26.05.01 Last updated: 2026-05-11
- Version code:
- 885521723
- Creation date:
- 2013-09-13
- Compatible devices:
- Size:
- 30.55MB
- URLs:
- Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-06-06
- Compare stats and ranking:
- FlexFacts Participant Mobile vs FBA Mobile
- FlexFacts Participant Mobile vs PrimeFlex Mobile
- FlexFacts Participant Mobile vs My Flex Account Mobile
For Developers
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User Reviews
Pros
- Easy to submit reimbursement claims (including photo receipts) and track their status.
- Good visibility of balance and claims history, including past years.
- Generally easy to use and navigate for core tasks.
Cons
- Frequent reliability issues: the app crashes or is slow, and sessions drop when submitting claims.
- Card payments often decline or funds become inaccessible, blocking timely reimbursements.
- Customer service is slow, inconsistent, and often unhelpful, with long wait times and unclear guidance.
- Claims processing can be slow or require extra information with little or no notification, creating friction.
Recent reviews
Please improve credit card use on public transportation and also update the transfers so we can see that we are not being doubly charged
by br*****, 2026-05-16
I'ma pretty patient fellow, but it's Irritating needing to submit a claim for everything, even copays at the hospital. App keeps crashing just before the claim is submitted.
Other than this error, app is functional and has nice features..
by bu*****, 2026-04-02
This does allow you to use the money taken from your check and use it in a timely manner for the monthly pass. I have $340 in the account and can’t access it!!!!
by St*****, 2026-03-31
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