Features & Capabilities

Your Flex Benefits is the Aptia365 mobile app for TRI-AD benefits. It lets participants access their Spending, Savings and Reimbursement Accounts anytime and anywhere, helping you maximize benefit dollars. After registering with a username and password, you can securely sign in and start exploring.\n\nKey capabilities include checking balances, viewing claim status, managing providers, reviewing benefit elections and payments, submitting claims from the mobile device, taking photos of receipts and uploading them, updating your profile and setting account alerts, reporting Mercer Marketplace Benefits Card lost or stolen, ordering new cards for eligible dependents, and accessing online resources.

User Growth & Download Statistics

By:
Aptia UK Limited
Rating:
4.40
(1,493)
16 new ratings
Version:
26.05.01 Last updated: 2026-05-13
Version code:
882536504
Creation date:
2017-12-14
Compatible devices:
Size:
30.21MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Other platforms

Android
Your Flex Benefits (v26.05.01)
21,879 3.26 (163)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Aptia UK Limited
Apple Apps Store
https://apps.apple.com/us/app/your-flex-benefits/id1324566967

User Reviews

The app receives mixed reviews. A few users find it easy to navigate and quick to look up account info, with some even calling it functional after setup. However, the majority report serious reliability and usability problems: frequent login failures, cumbersome registration with widespread OTP/multi-factor friction, crashes and pages not loading, and overall non-intuitive navigation. The experience is inconsistent, driven by onboarding hurdles and ongoing authentication and stability issues.
Pros
  • Easy to navigate / user-friendly interface
  • Easy to look up information in the flex benefits account
  • Some users report the app being functional and easy after setup
Cons
  • Frequent login/authentication problems (login errors, password issues, OTP/FaceID)
  • Onboarding/registration is painful or broken (blocked at initial screen, multi-factor issues)
  • App crashes and pages not loading / reliability issues (HTTP 500, crashes, hangs)
  • Poor usability / not intuitive navigation for many users
  • Excessive security prompts and credential requirements (multiple logins, OTPs, copy/paste issues)
Recent reviews
What is the point of having an app when it is constantly down? Also randomly stopped allowing me to log in to check my HSA completely. The only way to check my balance is through the employee portal. Then it has the audacity to kept pushing me to use the app
by Go*****, 2026-05-14

The app stopped working keeps telling me it cannot log me in even though I have confirmed my information on the website. This makes the app functionally useless if I cannot see my balance.
by Th*****, 2026-05-13

I like my flex benefits account. It’s easy to look up anything.
by NO*****, 2026-03-17
View all user reviews ›

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