Features & Capabilities

Verizon Roadside Assistance is a mobile app for Verizon customers that delivers 24/7 emergency roadside service. It makes requesting help faster and more accurate by using GPS to locate your vehicle and a guided dialogue to diagnose the issue and request the right service.

The app is free to use with Verizon Roadside Assistance, and your membership confirms eligibility for roadside support under your plan. It supports help for mechanical issues, flat tires, dead batteries, lockouts, and more, with real-time service status and ETA.

User Growth & Download Statistics

By:
Signature Motor Club, Inc.
Rating:
4.40
(5,493)
1 ratings
Version:
18.2 Last updated: 2026-02-06
Version code:
882145426
Creation date:
2013-08-29
Compatible devices:
Size:
837.00KB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Other platforms

Android
Verizon Roadside Assistance (v23.1.0)
335,351 3.39 (2,114)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Signature Motor Club, Inc.
Apple Apps Store
https://apps.apple.com/us/app/verizon-roadside-assistance/id689517171

User Reviews

Most reviews praise the app’s ease of use and usefulness in emergencies, with some responders being fast and the ability to track progress. However, widespread reliability problems—long waits, late/tow cancellations, weak communication, and an app that often redirects to a website—dominate negative feedback. Language barriers and billing/receipts issues further undermine trust. Overall, it’s inexpensive and helpful when it works, but reliability and support are recurring concerns.
Pros
  • Easy to use app/interface
  • Helpful in emergencies and provides peace of mind
  • Some responders are fast and professional
  • Tracking the technician and getting updates in the app
  • Low monthly cost compared to alternatives (as mentioned by some users)
Cons
  • Long wait times and unreliable ETA/delays
  • App frequently redirects to a website or is not functional
  • Poor customer service and communication, including language barriers and overseas call centers
  • Inconsistent or inaccurate tracking/dispatch information (ETA updates often incorrect)
  • Vehicle management and billing issues (cannot add a vehicle; missing or delayed receipts)
Recent reviews
Ease of use is incredible. Simply put a great app.
by An*****, 2026-04-29

What is this service? I pay for this every month and the roadside tow drivers don’t come for 2-3 hours and no one replies on the live chat or picks up the customer set line.
by Jo*****, 2026-03-24

Very grateful for this app as it has helped me in my loved ones several times!
by In*****, 2026-03-14
View all user reviews ›

Best Verizon Roadside Assistance Alternatives

Here are some Apple apps that are similar to Verizon Roadside Assistance: