Uqail

Your store in your pocket: watch sales as they happen, confirm and ship orders, and update products from your phone. New order? You'll get a notification right away.

uqail for merchants: everything your store needs, on your phone.

Track sales, fulfil orders, update products and reach your customers from anywhere. The app uses the same uqail account as the web dashboard, so every change shows up in your store straight away.

Your store at a glance • Sales, orders, average order value and visits for today, the last 7 days and the last 30 days • Needs attention: new orders, cash-on-delivery orders waiting for confirmation, and orders ready to ship • Recent orders, plus your store's status (live or draft) with a link to visit it

Orders • A notification for every new order; tap it to open the order • Search orders and filter by status, payment method and date • Full details: items, totals, VAT breakdown and the order timeline • Confirm, mark as shipped with the carrier and tracking number, or cancel with the option to restock • Full or partial refunds to the original payment method • View and share the order's e-invoice, and share the shipping label as a PDF • Call or WhatsApp the customer in one tap, and open their address in Maps • Add internal notes to an order

Products • Quick edit for price, sale price, quantity and visibility • Add a new product or edit everything, in Arabic and English • Take product photos with your camera or pick them from your library • Variants (sizes, colours), weight and collections • Low-stock alerts, and one-tap "sold out"

Customers • Search your customers and see each one's order count and lifetime spend • A customer's timeline and orders in one place • Call, WhatsApp or copy their address in one tap, and add new customers

Settings • Shipping zones and rates, and a free-shipping threshold • Payment gateway status, payment methods and your payout account • Business details: commercial registration and VAT number • Email alerts for new orders • App lock with Face ID or Touch ID • Arabic or English • Switch between stores if you run more than one

Support Ask anything from inside the app, reach our team when you need to, and browse help articles.

Start with your phone number: sign in with a verification code, or create your account in the app.