Sloth Desk: Missed Call Texts

Busy with a customer and can't pick up? Sloth Desk texts the caller back right away and answers their questions from facts you've given it.

When your hands are full and the phone rings, Sloth Desk makes sure the caller isn't lost. Missed calls get an instant text back, and an AI assistant answers the customer's questions using facts about your business.

When it doesn't know the answer, it asks you. You type a few words, and it turns them into a friendly reply to the customer — then remembers the answer so it can handle that question on its own next time. The more you use it, the less it needs you.

HOW IT WORKS • Missed call → the caller gets a text from your shop within seconds • The assistant answers from your fact sheet: hours, services, prices, policies • Questions it can't answer come to you as a notification • Reply in a few words — the assistant writes the message to your customer • Your answer is added to the fact sheet, so the same question is handled automatically next time • If you can't reply in time, the customer is told someone will get back to them, so nobody is left waiting

IN THE APP • Messages: every conversation, with the ones that need you at the top • Call the customer with one tap when a conversation needs a person • Insights: how often you answer, your typical reply time, how many conversations were handled without you, and how many answers it has learned from you • Settings: opening hours, pause the assistant any time, and a step-by-step check that your call forwarding works

BUILT FOR SMALL LOCAL BUSINESSES Auto detailers, repair shops, salons, clinics and other businesses where the phone rings while you're working. Prices are always quoted as "from" a starting amount, and the assistant sticks to what's in your fact sheet — every reply is checked against it before it goes out.

Customers can reply STOP at any time to stop receiving texts.

Sloth Desk is for businesses in Canada with a Sloth Desk account. Your account and business number are set up with you during onboarding — there is no sign-up inside the app.