InnGenius Engage

Manage guest communication on the go. Chat with guests via SMS and WhatsApp, get instant reply alerts, and manage multiple properties from a single inbox.

InnGenius Engage is the mobile companion to the InnGenius Engage communication platform. Designed for hoteliers, property managers, and front desk staff using the InnGenius Property Management System (PMS), this app brings guest messaging directly to your mobile device.

Keep your guest relations active and responsive no matter where you are on the property.

Key Features:

Unified Guest Inbox: View, search, and track all guest reservations and communications in a single, real-time feed. Direct Two-Way Messaging: Chat with guests via SMS or WhatsApp to resolve inquiries, coordinate check-ins, or manage upgrades. Instant Push Notifications: Never miss a guest's request. Receive push notifications for inbound messages with support for Quick Replies directly from your lock screen. Multi-Property Management: Easily switch between different hotel locations and properties within the app to manage communication across your entire portfolio. Message Templates: Access pre-configured text templates for common guest communications, ensuring fast and consistent responses. Account Requirement: Access to the InnGenius Engage mobile app requires an active InnGenius PMS account and an active InnGenius Engage subscription. Contact your property administrator to retrieve login credentials.