Handled Calls

Handled Calls helps plumbers, HVAC contractors, electricians, roofers, and other home service businesses turn missed and after-hours calls into clear next steps.

When you can’t answer, your virtual receptionist can handle the call, capture the customer’s issue, address, urgency, and booking needs, and organize everything in a mobile dashboard.

STAY ON TOP OF EVERY OPPORTUNITY • Get notified when a new call needs attention • Review recordings, transcripts, summaries, and lead details • See urgent callbacks and next actions at a glance • Separate real opportunities from spam and routine calls

MOVE WORK FORWARD • Schedule appointments and manage jobs • Keep customer details and communication history together • Track booking, payment, and review follow-up

MAKE CALL HANDLING FIT YOUR BUSINESS • Set business hours, services, service area, and availability • Review call-handling instructions and availability • Choose when calls go to the virtual receptionist, ring you first, or go to voicemail • Invite team members with role-based access

A Handled Calls account is required. Call-answering is not active until your number has been activated and call forwarding is connected. Handled Calls is not an emergency dispatch service.