ERG Community

Your ERG property companion — installments, unit info, and fast support

ERG Community is the dedicated companion app for our homeowners and future residents. From the first time you view your unit, to the day you move in — and every day after — the app brings your property, your payments, and our customer care team together in one calm, easy-to-use place.

We designed ERG Community around a simple idea: owning a home in one of our communities should feel effortless. Whether you're checking an installment, asking a question about your unit, or just staying updated on what's happening at your project — everything you need is a tap away.

YOUR UNIT, AT A GLANCE See your unit number, type, floor, building, and project whenever you want. Own more than one home with us? Switch between them with a single tap.

YOUR PAYMENTS, ALWAYS CLEAR View every installment with dates, amounts, and status. Know exactly what's been paid, what's due today, and what's coming up next — always in sync with our records, so there are no surprises. The app sends a gentle reminder the day an installment is due, and again if one slips past.

CUSTOMER CARE IN YOUR POCKET Have a question? Want to report something? Submit a ticket straight from the app. It goes directly to the right team so you get a fast, thoughtful response.

STAY IN THE LOOP Push and in-app notifications keep you updated on installments, verification progress, replies from customer care, and important security events on your account. You're in control — turn any category on or off in Settings whenever you like.

YOUR ACCOUNT, YOUR RULES Update your name, phone, or email. Upload a profile photo. Switch on two-factor authentication for extra peace of mind. Use fingerprint or face unlock to open the app without retyping your password. See every device currently signed in, and sign any of them out with a tap.

PRIVACY AND SECURITY Your trust matters to us. Every request is encrypted in transit. Whenever a new device signs into your account, you'll get an email right away.

FOR VERIFIED ERG OWNERS AND BUYERS ERG Community is made for our community. The first time you sign in, you'll complete a short one-time verification — your national ID, phone, and unit details — so our team can link your app to your actual contract. That's how we give you accurate, personalized information about your home.

ACCOUNT DELETION You can delete your account at any time from Profile → Security & Privacy → Delete account, or online at: https://www.ergdevelopments.com/privacy#account-deletion

ABOUT ERG ERG Developments is an Egyptian real estate developer building thoughtful, community-focused developments across Egypt. From the Diamond towers to Moonreal and RI8, we combine considered architecture, quality construction, and lasting value. This app is our way of staying connected to the families who have trusted us with their home.

We're committed to a stress-free homeownership experience — so you can focus on what really matters.

NEED HELP? Email info@ergdevelopments.com or submit a ticket inside the app.X`