Resident Experience

Name: Resident Experience
Rating: 1.4 (740 reviews)
Author: Greystar Real Estate Partners LLC

By: Greystar Real Estate Partners LLC App

The Future of Community Living

Overview

Version:

26.04.100

Last updated: 2026-05-13

Features & Capabilities

Resident Experience is a mobile extension for Greystar communities that centralizes essential resident tasks in one place. It lets you pay rent, submit maintenance requests 24/7 with real-time status updates, reserve amenities, and stay connected with your community.

After installing, residents set up a profile linked to their specific community to unlock personalized access and streamlined resources.

User Growth & Download Statistics

App Community Communication Payments Task Management Calendar

By:

Greystar Real Estate Partners LLC

Rating:

1.40

(740) 3 new ratings

Version:

26.04.100 Last updated: 2026-05-13

Version code:

885158762

Creation date:

2022-08-09

Compatible devices:

Size:

184.42MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-26

Compare stats and ranking:

Ranking

# 99,830 ▲ 148

Other rankings

#6 in experience keyword 47 ▲ 1

Other platforms

Resident Experience (v26.05.100)

122,648 1.89

(273)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

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Developed by:

Greystar Real Estate Partners LLC

Apple Apps Store

https://apps.apple.com/us/app/resident-experience/id1635913940

User Reviews

Users largely report a malfunctioning Resident Experience app with repeated rent payment failures, loading errors, and delayed posting, especially on the first of the month. The app is hard to log into and is inaccessible for some users, including those who rely on accessible interfaces. The UI is described as confusing and cluttered, with many reviews noting intrusive ads and external web views. Critical features like work orders are buggy or unusable. Users also complain about frequent Greystar app fragmentation and changes that force multiple apps.

Pros

Cons

Payment failures and loading problems: white screens, inability to pay, and rent posting delays.
Frequent login issues and accessibility problems, including for visually impaired users.
Poor UI/UX with a confusing layout, heavy web views, and intrusive ads.
Work order submissions are buggy or non-functional.
App fragmentation and constant platform changes across Greystar properties, requiring multiple apps.