Greystar Resident App

Name: Greystar Resident App
Rating: 4.9 (5949 reviews)
Author: Greystar Real Estate Partners LLC

By: Greystar Real Estate Partners LLC

Lifestyle

Features & Capabilities

The Greystar Resident App provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Key features include one-tap rent payments, recurring auto-pay, and rent reminders.

Other capabilities let you contact your property directly from the app, submit inspections, take photos of issues, and use Touch ID, Face ID, or 3D Touch for quick access. Note: This app works with Entrata's ResidentPortal and ResidentPay at Greystar property locations.

User Growth & Download Statistics

App Payments Communication Community Privacy & Security Task Management

By:

Greystar Real Estate Partners LLC

Rating:

4.90

(5,949) 1 new ratings

Version:

5.66.2 Last updated: 2026-05-25

Version code:

886112147

Creation date:

2020-03-01

Compatible devices:

Size:

167.03MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 23,320 ▼ 51

Other platforms

Greystar Resident App (v5.66.0)

37,778 4.40

(1,136)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Greystar Real Estate Partners LLC

Apple Apps Store

https://apps.apple.com/us/app/greystar-resident-app/id1500611474

Website:

http://www.residentportal.com

User Reviews

Overall, residents praise the app for being easy to use and offering a convenient portal for rent payments. However, a dominant issue across reviews is instability: the app frequently crashes or won’t open after updates (notably iOS 26 and September 2025). Additional complaints include login/access problems, lack of clear maintenance-request tracking, and occasional misreporting of payments. While some users have positive experiences when it loads, reliability problems drive most feedback and indicate urgent fixes and stronger support are needed.

Pros

The app is easy to use with a user-friendly portal.
The payment process is smooth and convenient for rent payments.
The portal is useful for managing rent payments and maintenance requests.

Cons

Frequent crashes and the app won’t open, especially after updates (notably iOS 26 and Sep 2025).
App crashes within seconds of opening or immediately upon launch, making it unusable.
Login/access issues (inability to sign in or create an account) due to apartment-does-not-exist errors.
Maintenance requests lack proper tracking and status updates, leaving users unsure of progress.
Some payments are not reflected correctly or reported inaccurately.

Recent reviews

Thanks for your promptness. Shawn took time to explain my problem in a way I could understand. He is courteous and always helpful. We are lucky to have such a knowledgeable team.