Field service for contractors
The field service app your customers can use too. Book service, approve quotes and pay invoices from their phone — while your techs work the job from theirs.
VentoryCRM is the all-in-one field service platform built for HVAC and home-service contractors — one connected system for the office, the field, and your customers.
Run the whole job from the first call to the paid invoice, and give customers a modern, branded self-service experience that wins referrals.
JOBS & DISPATCH
• Create and schedule work orders in seconds
• End times auto-calculate from the job type
• Assign a lead tech plus helpers; drag-and-drop dispatch
• Multiple service addresses per customer — jobs tied to the right location
• Full status flow: scheduled, en route, on site, completed
IN THE FIELD (works offline)
• Job photos, on-site customer signature capture, checklists, diagnostics
• Log parts and labor; one-tap directions and logged calling
• Changes sync automatically when you're back in range
• Face ID / fingerprint app lock and encrypted on-device data
SELL MORE EQUIPMENT
• Guided Good/Better/Best replacement proposals
• Prices auto-fill from equipment data and your markup
• Editable "What's Included" list with quantities
• Customer signs off on the proposal right on your phone
INVOICING & PAYMENTS
• Itemized invoices with tax, discounts, and PO numbers
• Get paid on the spot with Square tap-to-pay, online pay links, or manual entry
• Present financing options to the customer
CUSTOMERS & EQUIPMENT
• Complete customer profiles with multiple properties
• Track installed equipment per address: make, model, serial, warranty, size
• Full service and invoice history at your fingertips
• Service agreements and maintenance memberships
CUSTOMER PORTAL (your brand)
• Your logo and company info front and center
• Customers book service, pay invoices, view equipment and warranty status, sign proposals, and message you
• Live technician tracking and job photos they can see
BUILT-IN COMMUNICATION
• Logged click-to-call through your company number
• Two-way customer texting
• Automated email: booking links, estimates, invoices, reminders
VentoryCRM replaces the patchwork of scheduling apps, spreadsheets, and paper — so nothing falls through the cracks.
Requires a VentoryCRM account.
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