Primetura

All-in-one care management platform for care providers and organisations.

Primetura is a comprehensive care management platform built specifically for care providers and organisations — including residential care homes, supported living providers, and domiciliary care services. Designed to reduce administrative burden and improve care quality, Primetura brings everything your team needs into one secure, easy-to-use app.

DASHBOARD & REAL-TIME ALERTS Stay on top of what matters most. The intelligent dashboard surfaces AI-powered risk alerts, open incidents, late clock-ins, missed shifts, and overdue care plans the moment you log in — giving managers instant visibility across the whole organisation without digging through reports.

SHIFT SCHEDULING Plan and manage your entire rota from a clear monthly calendar view. See total hours, staffing coverage, and shift assignments at a glance. Add, edit, or reassign shifts in seconds, with colour-coded indicators for missed or no-show shifts.

CARE NOTES Record and review daily care notes quickly and accurately. Notes are categorised by type — general, personal care, medical, nutrition, mobility, and more — and linked directly to individual service users, creating a clear, auditable care record.

CLIENT MANAGEMENT Maintain detailed profiles for every service user, including personal information, room assignments, care status, and key dates. Quickly search and access individual records, and track clients who are hospitalised or on temporary leave.

STAFF & EMPLOYEE MANAGEMENT Manage your entire workforce in one place. View employee roles, employment status, and availability. Support for active, on-leave, and inactive staff statuses keeps your records accurate at all times.

INCIDENTS LOG Log, track, and manage incidents with severity levels from low to critical. Each record captures the full details of what occurred, who was involved, and the current resolution status — supporting your safeguarding obligations and CQC compliance requirements.

RISK ASSESSMENTS Identify and record risks associated with individual service users. Primetura flags high-risk clients directly on the dashboard, ensuring your team can act before issues escalate.

TRAINING & COMPLIANCE Keep your team's training records and compliance documentation up to date, with clear oversight of who is current and who needs attention.

HOUSE CHECKS Record and monitor property inspection outcomes and action-required items to maintain safe, well-maintained environments for your service users.

REPORTING & ANALYTICS Generate a wide range of reports across finance, payroll, staffing, and clinical care — including invoicing, mileage claims, working time directive (WTD) compliance, service utilisation, staff activity, attendance and punctuality, incident trends, and safeguarding summaries.

PAYROLL & BILLING Manage payroll processing and client billing in one platform, reducing the need for separate systems and manual data entry.

SECURE MESSAGING Communicate directly with colleagues through the built-in messaging system, keeping care-related conversations within your secure organisational environment.

DOCUMENT STORAGE Upload and organise important documents by category — policies, staff records, service user files, training materials, incident reports, and financial documents — all in one searchable location.

WHO IS PRIMETURA FOR? Primetura is designed for care home managers, registered managers, senior carers, finance officers, and care coordinators who need a reliable, all-in-one solution to manage their service safely and efficiently. Whether you run a single site or multiple locations, Primetura scales to meet your needs.

Start your free trial today and see how Primetura can help your organisation deliver better care with less paperwork.