NOVADESK

Your NOVADESK service desk, now on mobile. Manage incidents, requests, tasks and more — securely connected to your workspace by scanning a QR code.

NOVADESK puts your service desk in your pocket. View and manage incidents, service requests, tasks, change controls, projects and system health from your phone — securely connected to your organization's NOVADESK workspace.

Connect in seconds: scan the QR code shown in NOVADESK web (My Profile → Mobile Connection). A single app can link multiple workspaces and switch between them instantly.

What you can do:

• Home dashboard with KPIs, 14-day trends and recent activity
• Incidents, service requests and tasks: open, comment, change status and priority, and attach photos or files
• Consult change controls, projects, clients, access records and system health
• Get push notifications when there's activity on your items
• Work in light or dark mode with multiple color palettes
• Available in English and Spanish

Secure by design: every action is protected by row-level security tied to your user session. The app stores no fixed backend and no secret keys.

NOVADESK Mobile is a companion app for the NOVADESK service management platform. You need an active account in a NOVADESK workspace to sign in.