PitCRM

PitCRM is the all-in-one workshop management platform built specifically for UK vehicle service businesses — detailers, ppf installers, vehicle wrapping, MOT centres, body shops, tinting specialists and mechanical garages.

Manage your entire operation from your phone or desktop. Create and track jobs, manage bookings, send invoices, communicate with customers and run vehicle inspections — all in one place.

KEY FEATURES

Job Management

• Create, assign and track jobs from Scheduled to Complete
• Built-in job timer to log hours worked
• Assign jobs to technicians with real-time status updates
• Vehicle inspection reports with photo capture and damage mapping
• Digital customer signature on handover

Bookings & Calendar

• Online booking portal for customers to self-book
• Calendar view by day, week or month
• Booking confirmation emails and SMS sent automatically

Invoicing & Payments

• Create professional invoices with VAT support
• Accept card, Apple Pay and Google Pay via Stripe
• Track paid and overdue invoices at a glance
• Sync invoices automatically to Xero and QuickBooks

Customer Management

• Full customer profiles with vehicle history
• Customer portal for self-service invoice viewing
• Automated follow-up messages and reminders

Communications

• SMS, email and WhatsApp messaging
• Automation rules for booking confirmations, MOT reminders, re-engagement
• Branded messages with your business name

Vehicle Inspections

• Digital inspection reports with damage map
• Photo capture using your phone camera
• Customer signature captured on screen
• Export to PDF

UK-Native

• DVLA vehicle lookup by registration plate
• MOT history check
• VAT-compliant invoicing and MTD-ready accounting sync
• UK phone number formatting