Themis by Servo

Access AI assistance, support resources, FAQs, troubleshooting guides, ticketing, and communication channels anytime, anywhere.

Themis is a mobile support and knowledge platform from Servo IT Solutions OPC that provides instant access to support resources, AI assistance, troubleshooting guides, and communication channels from anywhere.

Designed for hospitality professionals, business operators, technology users, and anyone seeking information about Servo products and services, Themis brings multiple support channels together in one convenient mobile application.

Whether you are an existing Servo user, evaluating Servo solutions, or simply looking for answers to common questions, Themis provides quick access to knowledge resources and assistance whenever you need it.

FEATURES

AI Support Get instant answers and guidance through Servo AI Support, trained using Servo knowledge resources, FAQs, troubleshooting information, and support content.

Knowledge Base Access Browse and search a growing library of: • Frequently Asked Questions (FAQs) • Troubleshooting Guides • How-To Articles • Support Resources

Support Requests Submit support requests directly through Servo's online support channels.

Live Support Assistance Connect with a live support representative when additional assistance is required.

Cellular Calling Contact support using your mobile network.

Internet Calling Reach support through internet-based calling, helping users stay connected even in areas with limited cellular coverage.

Notifications Receive important updates, service advisories, knowledge base updates, and announcements.

WHO CAN USE THEMIS? Themis is available to anyone who downloads the application.

Users can register and access support resources, knowledge base content, AI assistance, and communication features without invitation, company approval, or organization membership.

SUPPORTED SOLUTIONS

Themis provides information and support resources related to:

• Xenia Front Office System • iServe POS System • Hermes Accounting System • Maia Payroll System • Chronos Timekeeping System • Employee Portal • Web and Email Services • Other Servo solutions and services

SERVO AI SUPPORT Servo AI Support helps users find answers to common questions, navigate product features, and locate relevant support information more efficiently.

Complex concerns may be escalated to a live support representative when necessary.

ABOUT SERVO IT SOLUTIONS OPC

Servo IT Solutions OPC develops integrated technology solutions for hotels, restaurants, resorts, and hospitality businesses in the Philippines. Servo provides on-premise, cloud, and hybrid solutions designed to improve operational efficiency, guest service, and business performance.

DATA PRIVACY

By using Themis, users acknowledge and agree to Servo IT Solutions OPC's Data Privacy Policy: https://servoitsolutions.ph/privacy_policy/