Kharyo: AI Omnichannel Inbox

Kharyo Inbox — your AI-powered omnichannel inbox, in your pocket.

Handle WhatsApp, Instagram, Messenger, TikTok and more from a single inbox. With AI Auto-Pilot when you need it, and full control when you want to take over.

Built for customer support agents who don't want to miss urgent messages or get stuck in routine replies.

WHAT YOU CAN DO

AI Auto-Pilot: routine handled The AI takes care of greetings, FAQs and basic replies. You focus on what needs human judgment. Pause the AI with a single tap when you want to take over.

One inbox for every channel WhatsApp, Instagram Direct, Messenger, TikTok and webchat in one list. Quick filters by channel, status or "unread only" to find what matters in seconds.

AI Insights before you reply The AI analyzes sentiment (positive, negative, neutral) and customer intent (inquiry, complaint, purchase intent, asks for human…) in every conversation. You walk into the chat already knowing what to expect.

Sharpen your messages with AI Write a quick draft and the AI rewrites it in seconds. Pick a tone: Professional, Friendly or Concise. Use Quick Replies to respond with templates in one tap.

Push only when you're needed Smart notifications — alerts you when a customer waits longer than your SLA, when the AI requests human handoff, or when someone explicitly asks for you. Silent in closed or muted chats.

DAY-TO-DAY EXTRAS Face ID / Touch ID lock Private internal notes (invisible to customers) Native dark mode Spanish and English Multi-tenant support

WHO IT'S FOR Customer support, conversational sales and operations teams who already use Kharyo on the web and need to run the omnichannel inbox from mobile. If you work with ManyChat, Respond.io, Zendesk or Front, Kharyo Inbox is your AI Auto-Pilot mobile companion.

GET STARTED Sign in with your Kharyo account, turn on Auto-Pilot, head to the inbox. The first round of messages is handled by the AI while you focus on the ones that matter.