LeadReply: Lead Autoresponder

Respond to new job requests in seconds with AI-assisted messaging, saved templates, translation, appointment tools, and a clean inbox built for busy service pros.

LeadReply is a simple, powerful messaging app for professionals who use Thumbtack. Respond to leads quickly and professionally, stay organized, and keep every conversation moving — all from one clean inbox, whether you are on a job site, driving, or away from your desk.

KEY FEATURES • Fast Lead Messaging Manage Thumbtack conversations in a clean, simple inbox built for busy service professionals.

• Instant Auto-Reply Send a fast welcome reply when a new Thumbtack lead comes in. Messages stay inside Thumbtack.

• Multiple Thumbtack Businesses Manage more than one Thumbtack business profile from one account. Connect several businesses and switch which one LeadReply actively manages — add, pause, or activate anytime, each with its own AI settings.

• Smart Follow-Ups Never lose a lead to silence. When a conversation goes quiet, LeadReply can automatically send a professional follow-up on your behalf. Set the pace, and turn it on or off anytime.

• Lead Strategy Tell the AI how you work a lead and it adapts: Service Call for a simple visit, On-Site Estimate to inspect before pricing, Troubleshooting to understand the issue first, or Custom Project for fixed-date work like photos, video, and events.

• Quick Reply Templates Save and send ready-to-use replies for common situations like photos, addresses, availability, pricing, or follow-ups.

• AI-Assisted Replies Create natural, professional replies based on the customer request, your business details, pricing guidance, schedule context, and preferred response style.

• Translation Tools Write in your preferred language and send clear English replies, and understand incoming customer messages with quick translation.

• Thumbtack Business Setup Connect the business profile you want to manage. If your account has more than one, LeadReply helps you choose the right one during setup.

• Flexible Business Settings Customize services, pricing rules, business hours, appointment preferences, tone, and response style.

• Lead and Job Details Review lead info, job details, schedule, appointment, and address information before you reply.

• Appointment and Calendar Support Find appointment details from a conversation, review them before saving, and add confirmed appointments to your device calendar.

• Links and Message Details Open links directly from chat messages and view link previews when available.

• Address and Maps Support Open lead addresses in your preferred maps app when address information is available.

• Push Notifications Get notified when new lead activity comes in and open the relevant conversation quickly.

• Easy Account Recovery Reset your password by email right from the sign-in screen if you ever lose access.

PLANS • Free Get started with limited monthly usage for welcome replies, AI replies, translations, and messaging tools. No credit card required. • Pro For active pros who want more AI replies, translation usage, and Smart Follow-Ups throughout the day. • Business For full-time pros and busy businesses that need higher limits and more automation. Start free and upgrade when you need more usage. Subscription pricing is shown in the app before purchase. You can manage or cancel your subscription from your App Store account settings. LeadReply connects to your Thumbtack account through an account authorization flow. We never ask for or store your Thumbtack password, and you can disconnect anytime.

SUBSCRIPTION TERMS • Payment will be charged to your Apple ID account at confirmation of purchase • Subscription automatically renews unless canceled at least 24 hours before the end of the current period • Your account will be charged for renewal within 24 hours prior to the end of the current period • You can manage and cancel your subscriptions by going to your App Store account settings after purchase • Privacy Policy: https://leadreply.app/privacy-policy/ • Terms of Use: https://leadreply.app/terms/ Questions or feedback? Email us at support@leadreply.app.