FloorInsights Admin

FloorInsights is a cloud-based customer feedback and Net Promoter Score (NPS) platform designed for any business that wants to measure customer satisfaction and improve service quality.

Any business — including retail stores, restaurants, service providers, franchises, and chains — can create an account, set up surveys, collect customer feedback, and view real-time analytics through the FloorInsights dashboard.

With FloorInsights you can:

• Create NPS surveys (0–10 or 1–5 scale)
• Track customer satisfaction in real time
• View word clouds and sentiment insights
• Analyze store-wise and location-wise performance
• Manage teams and multiple business locations

FloorInsights is a software-as-a-service (SaaS) platform. Accounts are created on our website at https://nps.floorwalk.in/sign-up. After registering, users log in to the app to access their data.