FloorInsights

FloorInsights by FloorWalk helps businesses measure customer satisfaction and track Net Promoter Score (NPS) in real time. Easily create surveys, collect feedback, and view analytics that help you understand what your customers truly feel about your service or brand.

Key Features: • Quick NPS Surveys (0–10 or 1–5 scale) • Real-time Dashboard for Customer Insights • Word Cloud and Sentiment Analysis • Store-wise and Client-wise Feedback Reports • Simple and Secure Login for Auditors and Clients

FloorInsights is designed by FloorWalk, a customer experience management company helping enterprises understand and improve their customer touchpoints.

Download now to capture real-time customer feedback and make smarter business decisions.