TAP Support

Remotely support Topcon consoles worldwide with secure screen sharing and control via mobile app, using your Topcon Account and a unique PIN.

Horizon Remote Support lets you securely connect to a Topcon console from anywhere in the world using your mobile device. With real-time screen sharing and remote control, you can provide fast, effective assistance without being physically on site.

The connection is protected through your personal Topcon Account and a unique PIN generated for each session, ensuring secure and authorized access between the operator and the support provider.

Key Features: • Secure remote connection to Topcon consoles • Real-time screen sharing • Full remote control of the console • One-time PIN for each support session • Account-based authentication • Fast troubleshooting without travel

Benefits: • Save time and fuel • Reduce downtime in the field • Improve support efficiency • Assist operators instantly from anywhere

Horizon Remote Support is designed for technicians, dealers, and operators who need fast, reliable, and secure remote assistance for Topcon systems.