Date	Author	Comment
2026-06-22	Fl*****	This bank app is worthless there’s never staff at the bank I’m switching to Amarillo national FO HS
This bank app is worthless there’s never staff at the bank I’m switching to Amarillo national FO HS
2026-06-22	Ja*****	Literally bs every time I log in it asks for all my security questions and like a bunch of other stuff. The old app was way better this one is so stupid
Literally bs every time I log in it asks for all my security questions and like a bunch of other stuff. The old app was way better this one is so stupid
2026-06-17	wt*****	The new app has quite a few issues, a big one with the UI is mobile deposits snap into this awkward vertical hold while boxing you into a horizontal picture. Essentially you have to navigate the camera in the opposite directions your intuition tells you to just to take a picture of a check. And at the end of the day the check is less tangible on the backend for the person processing the payments. Bad all around, this should be a reputable bank with a smooth functioning app. Considering switching banks for this alone since we live in a digital age.
The new app has quite a few issues, a big one with the UI is mobile deposits snap into this awkward vertical hold while boxing you into a horizontal picture. Essentially you have to navigate the camera in the opposite directions your intuition tells you to just to take a picture of a check. And at the end of the day the check is less tangible on the backend for the person processing the payments. Bad all around, this should be a reputable bank with a smooth functioning app. Considering switching banks for this alone since we live in a digital age.
2026-06-17	bi*****	I’m going to have to start keeping a ledger like it’s 1995 because this app cannot keep up with my transactions and balance according to the day of my life when the previous app worked just fine. Things post then aren’t there. Don’t know what some transactions are for. It just makes no sense. Terrible terrible.
I’m going to have to start keeping a ledger like it’s 1995 because this app cannot keep up with my transactions and balance according to the day of my life when the previous app worked just fine. Things post then aren’t there. Don’t know what some transactions are for. It just makes no sense. Terrible terrible.
2026-06-14	12*****	Never in my life have I had such an annoying app sign in to deal with. Half the time it doesn’t work the other half of the time it’s making me answer my security questions over and over… when I do finally log into the app, it immediately logged me back in and out like 20 times before I can even see anything on my account. Then sometimes they will randomly decide to do a system update which means you can’t see your account or anything about it unless you go to an ATM and check it. Once the update is done the app still doesn’t work right
Never in my life have I had such an annoying app sign in to deal with. Half the time it doesn’t work the other half of the time it’s making me answer my security questions over and over… when I do finally log into the app, it immediately logged me back in and out like 20 times before I can even see anything on my account. Then sometimes they will randomly decide to do a system update which means you can’t see your account or anything about it unless you go to an ATM and check it. Once the update is done the app still doesn’t work right
2026-06-14	Su*****	It’s surprising when this app actually works.
It’s surprising when this app actually works.
2026-06-12	Ac*****	Takes days for debits to show up and the description is impossible to decipher. Mobile deposit doesn’t work and camera tries to take vertical shots of check. We had to jump through hoops for this new app and it’s garbage
Takes days for debits to show up and the description is impossible to decipher. Mobile deposit doesn’t work and camera tries to take vertical shots of check. We had to jump through hoops for this new app and it’s garbage
2026-06-11	Ba*****	I like constantly checking my banking app. The biggest problem right now is transferring money to another account. I choose the account I want it taken from to which account I want it in, enter the amount. It then asks me to approve the transfer and when I do, it loads, says approved, hit okay and then my accounts still look the same with no money changes added or subtracted from accounts. I’ve even went as far as to wait 24hrs to see if it’s transferred but just not on the system yet and nope still no changes to the accounts the next day. The only reason I have the app is because of my busy work schedule that I don’t have time to go to the bank in person to do transfers.
I like constantly checking my banking app. The biggest problem right now is transferring money to another account. I choose the account I want it taken from to which account I want it in, enter the amount. It then asks me to approve the transfer and when I do, it loads, says approved, hit okay and then my accounts still look the same with no money changes added or subtracted from accounts. I’ve even went as far as to wait 24hrs to see if it’s transferred but just not on the system yet and nope still no changes to the accounts the next day. The only reason I have the app is because of my busy work schedule that I don’t have time to go to the bank in person to do transfers.
2026-06-09	Rc*****	Switch banks if you can, the app doesn’t work half the time.
Switch banks if you can, the app doesn’t work half the time.
2026-06-08	AW*****	The new updated app does not allow for mobile deposits in any sort of easy manner. The camera orientation changes constantly, so you can’t take a good image, and it glitches on allowing mobile deposits with giving error codes. This is a horrible update!
The new updated app does not allow for mobile deposits in any sort of easy manner. The camera orientation changes constantly, so you can’t take a good image, and it glitches on allowing mobile deposits with giving error codes. This is a horrible update!

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