Overview

Rating:
4.80 +25
(2,316)
Version:
26.1.401.1
Last updated: 2026-05-05
Ranking
#37,145 148
Overall

Features & Capabilities

BankHometown Mobile brings your online banking to your pocket. Available to all Online Banking customers, it lets you manage accounts, transfers, bill payments, deposits, and more from anywhere, with security features like biometric login.

Key features include:

  • Accounts: view balances, transactions, and cleared check images; open an account
  • Transfers: send money with Zelle®, account-to-account transfers, loan payments, schedule transfers
  • Bill Pay: schedule, manage and edit your bill payments
  • Mobile Deposit: deposit checks via camera; view deposit history
  • Balances Now: view balances without signing in
  • Biometric Login: fingerprint/face ID
  • Locations: find nearby branches and ATMs
  • Self Service Banking: manage alerts & push notifications; turn debit card on/off; update contact information; secure messaging

User Growth & Download Statistics

By:
Hometown Bank Massachusetts
Rating:
4.80
(2,316)
25 new ratings
Version:
26.1.401.1 Last updated: 2026-05-05
Version code:
885123011
Creation date:
2012-11-02
Compatible devices:
Size:
107.26MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-25
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Hometown Bank Massachusetts
Apple Apps Store
https://apps.apple.com/us/app/bankhometown-mobile/id532127630
Website:
https://www.hometowncoop.com

User Reviews

User sentiment is mixed: many praise the app for ease of use and the convenience of mobile banking, deposits, and transfers. However, repeated reliability problems dominate the feedback: frequent login failures and heavy SMS verification, lingering Face ID issues, app crashes and white-screen or loop errors after updates, and overall performance that feels slow or non-native. A number of reviews indicate deposits or basic functions don’t work consistently and some threaten switching banks. The top positives are usability and mobile features; the top negatives are login friction and stability. The app needs significant fixes to regain trust.
Pros
  • Easy to use and navigate
  • 24/7 access and convenient mobile banking
  • Mobile deposit feature is convenient
  • Ability to transfer funds and use Zelle
  • Fast, accurate, and accessible mobile banking
Cons
  • Frequent login/authentication issues, including Face ID failures and repeated SMS verification
  • App crashes, errors, and loops, especially after updates
  • Slow, non-native feel and overall clunky performance
  • Inconsistent functionality (e.g., deposits not working, inability to view balances) and general unreliability
  • Need to contact support / call the bank due to persistent problems
Recent reviews
The best bank with the worst app. It’s 2026 I should be able to check my balance whenever but the app is constantly “under maintenance” which is just a cover. It always takes multiple attempts to login. If you can log in at all. It has been two days with at least 15 sign on attempts I can’t see anything on by account. I can get in one second then get booted go to log back in and it’s “under maintenance” or “having difficulty”
by kd*****, 2026-07-13

The app never works. It always say an unexpected error has occurred. Very nice people in person but the app is the worst!
by Lj*****, 2026-07-05
View all user reviews ›

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