TBIEightware

TBIEightware is a comprehensive mobile application designed to streamline technical support and preventive maintenance processes. With a modern interface, multi-language support, and features tailored for field technicians, TBIEightware makes it easier to manage service tasks efficiently and securely.

Key Features: Service Ticket Management

Create new service requests by scanning a QR code.

Track ticket status in real time:

Awaiting Service

In Progress

In Transit

Completed

View detailed service request information:

Equipment details (manufacturer, model, serial number)

Assigned technician information

Error codes and descriptions

Installation address

Estimated arrival and completion times

Preventive Maintenance

Access the preventive maintenance schedule.

Monitor maintenance status:

Pending

Overdue

Completed

Scheduled

Canceled

Identify equipment via QR code to view maintenance history and upcoming tasks.