Via Jersey City

Name: Via Jersey City
Rating: 4.7 (1398 reviews)
Author: Via Transportation, Inc.

By: Via Transportation, Inc.

On-demand Transit in Jersey

Features & Capabilities

Via Jersey City reimagines urban travel in Jersey City with on-demand, shared rides. Our corner-to-corner algorithm matches riders headed in the same direction, delivering the convenience of a private ride with the efficiency and lower cost of a public option.

How it works: book on your phone, meet at a nearby corner, share your ride to save money and reduce carbon emissions. It’s affordable, sustainable, and designed to get you where you’re going—fast.

User Growth & Download Statistics

App Navigation & Mapping

By:

Via Transportation, Inc.

Rating:

4.70

(1,398)

Version:

4.27.1 Last updated: 2026-04-29

Version code:

885048954

Creation date:

2025-02-16

Compatible devices:

Size:

124.89MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-13

Compare stats and ranking:

Ranking

# 49,070 ▲ 1,686

Other platforms

Via Jersey City (v4.28.0)

12,642 4.59

(253)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Via Transportation, Inc.

Apple Apps Store

https://apps.apple.com/us/app/via-jersey-city/id6741709541

Website:

https://city.ridewithvia.com/jersey-city

User Reviews

The reviews largely criticize Via Jersey City's reliability and coverage. Key pain points include long and unpredictable wait times, frequent ETA changes, and drivers making detours; persistent zone/out-of-zone restrictions; inconsistent availability with times when no drivers are nearby; frequent app/booking glitches, and poor customer support with refunds issues. On a few occasions passengers praise the service as a valuable alternative for getting to work or medical appointments and commend courteous drivers or accessibility benefits. Overall, reliability and coverage are the main concerns.

Pros

Expands transportation options in Jersey City, including routes not well served by buses or PATH.
Helps with getting to work and medical appointments, offering greater mobility in JC.
Recognized by some users for accessibility benefits and courteous drivers.

Cons

Long and unpredictable wait times and late arrivals due to ETA inaccuracies and multi-stop routing.
Zone/out-of-zone restrictions that prevent pickups or drop-offs in requested areas.
Insufficient driver availability in some areas, leading to delays or no rides.
Frequent app reliability and booking glitches, with constant rerouting and changing ETAs after updates.
Poor customer support and issues with canceled rides and refunds.

Recent reviews

Just genuinely a trash service tell my why I had to drive to Bayonne to get from Lincoln Park to downtown JC and on top of that on my most recent ride my driver accepted eight new passengers that took my wait time to forty minutes from 20 and then drove past me when he got to the meeting point. Just a failure of a business and I really dont understand why there isn’t a limit to how far off track a driver can go.

by Je*****, 2026-06-25

I was really hoping that this was going to be a good alternative when I need to get places not easily served by bus/PATH/lightrail…but I can’t even get a ride in the app. Even though my destination is in downtown JC, it continually says it’s “Out of zone”.