Features & Capabilities

Via Jersey City reimagines urban travel in Jersey City with on-demand, shared rides. Our corner-to-corner algorithm matches riders headed in the same direction, delivering the convenience of a private ride with the efficiency and lower cost of a public option.

How it works: book on your phone, meet at a nearby corner, share your ride to save money and reduce carbon emissions. It’s affordable, sustainable, and designed to get you where you’re going—fast.

User Growth & Download Statistics

By:
Via Transportation, Inc.
Rating:
4.70
(1,398)
1 new ratings
Version:
4.27.1 Last updated: 2026-04-29
Version code:
885048954
Creation date:
2025-02-16
Compatible devices:
Size:
124.89MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-14
Compare stats and ranking:

Ranking

Other platforms

Android
Via Jersey City (v4.28.0)
12,224 4.59 (251)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Via Transportation, Inc.
Apple Apps Store
https://apps.apple.com/us/app/via-jersey-city/id6741709541
Website:
https://city.ridewithvia.com/jersey-city

User Reviews

The reviews largely criticize Via Jersey City's reliability and coverage. Key pain points include long and unpredictable wait times, frequent ETA changes, and drivers making detours; persistent zone/out-of-zone restrictions; inconsistent availability with times when no drivers are nearby; frequent app/booking glitches, and poor customer support with refunds issues. On a few occasions passengers praise the service as a valuable alternative for getting to work or medical appointments and commend courteous drivers or accessibility benefits. Overall, reliability and coverage are the main concerns.
Pros
  • Expands transportation options in Jersey City, including routes not well served by buses or PATH.
  • Helps with getting to work and medical appointments, offering greater mobility in JC.
  • Recognized by some users for accessibility benefits and courteous drivers.
Cons
  • Long and unpredictable wait times and late arrivals due to ETA inaccuracies and multi-stop routing.
  • Zone/out-of-zone restrictions that prevent pickups or drop-offs in requested areas.
  • Insufficient driver availability in some areas, leading to delays or no rides.
  • Frequent app reliability and booking glitches, with constant rerouting and changing ETAs after updates.
  • Poor customer support and issues with canceled rides and refunds.
Recent reviews
I was really hoping that this was going to be a good alternative when I need to get places not easily served by bus/PATH/lightrail…but I can’t even get a ride in the app. Even though my destination is in downtown JC, it continually says it’s “Out of zone”.
by Er*****, 2026-04-24

Everytime i try to login with my phone number I receive a message saying i’m not registered to use this app.
by ki*****, 2026-03-20

There have been way too many times where there were no drivers in the area. Because of this the wait times are long and travel doesn’t seem reliable even if you leave much earlier to get an appointment on time. But it is good to have more transportation options.
by El*****, 2026-02-27
View all user reviews ›

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