Overview
Features & Capabilities
User Growth & Download Statistics
App Shopping
- By:
- Rent the Runway
- Rating:
- 4.80 (228,601)
2 new ratings
- Version:
- 9.55.0 Last updated: 2026-08-22
- Version code:
- 890095072
- Creation date:
- 2013-09-26
- Compatible devices:
- Size:
- 229.71MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-08-26
- Compare stats and ranking:
- Rent the Runway (RTR) vs Designer-24: Rent The Look
- Rent the Runway (RTR) vs By Rotation | Rent Buy Fashion
- Rent the Runway (RTR) vs FashionPass
Ranking
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User Reviews
Pros
- Broad selection of clothing items.
- Good filter options for searching and discovering items.
- Helpful for formalwear/wedding dresses, including size options and social proof (seeing others wearing the dress).
- Some users report strong, responsive customer service in certain interactions.
Cons
- Inventory/stock visibility and real-time availability are unreliable; many items show as unavailable or not truly in stock.
- Frequent app crashes, slow performance, and compatibility/update issues.
- Billing, pricing, and subscription management are confusing, with unexpected charges and changes without notice.
- Data privacy concerns and occasional exposure of another customer's information in support.
- Sizing and fit recommendations are inconsistent or inaccurate, with items often out of stock in requested sizes.
Recent reviews
I rented on and off with RTR, even purchased a dress with them. I ultimately decided to close my account when I didn’t find enough options in my very eclectic style to justify the subscription. They have many stylish options but they just weren’t ‘me’.
That said, I cancelled my subscription before sending off my rentals and my spouse offered to drop them off while out on errands. Unfortunately, he forgot them and they stayed in his trunk for two months! I understandably received a large withdrawal from my bank account and was shocked. I reached out to customer support and immediately resolved the charges upon their return. Later, the shipping facility missed a scan of one of the returns and customer service reached out again to confirm it was sent, I confirmed and they issued that refund as well.
Their customer service was responsive, proactive and helpful.
I plan to rent again with them as needed for special occasion gowns.
Great company.
by Ti*****, 2026-08-05
The app glitches a ton. Even when signing in. If you’re going to use this app monthly like I do, just know you’ll likely want to be on your desktop.
by Mi*****, 2026-07-31
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