Overview

Rating:
4.90 +85
(6,368)
Version:
1.5.1
Last updated: 2026-06-10
Ranking
#22,774 ▼ 364
Overall

Features & Capabilities

My JEA is a utilities app designed for JEA MyWay customers to manage prepaid accounts on the go. It makes it easier to handle billing, usage insights, outages, and support so you can get back to your day.

Key features include: easy login with your jea.com credentials, viewing and paying bills (PDFs and multiple payment methods), tracking electricity and water consumption with a graph and temperature overlay, signing up for eBill, requesting payment extensions, reporting outages, getting direct assistance, and updating your contact info. Future enhancements are planned to add even more convenience.

User Growth & Download Statistics

By:
KUBRA Data Transfer
Rating:
4.90
(6,368)
85 new ratings
Version:
1.5.1 Last updated: 2026-06-10
Version code:
881221203
Creation date:
2024-09-23
Compatible devices:
Size:
37.98MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-20
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
KUBRA Data Transfer
Apple Apps Store
https://apps.apple.com/us/app/my-jea/id6670268991
Website:
https://www.jea.com/app/

User Reviews

Users praise the app for ease of use and convenient bill-pay, but report persistent issues with payments, autopay, login, input restrictions, and billing accuracy.
Pros
  • Easy to use and user-friendly interface that makes paying bills quick.
  • Great, smooth UI and navigation compared to other apps.
  • Convenient to pay from anywhere, including in bed.
  • Overall positive sentiment; many users consider it one of the better utility-company apps.
Cons
  • Payment processing is unreliable, including duplicate payments, failed payments, and slow refund/recoup processes.
  • Autopay is unavailable or unreliable, with users unable to set it up or experiencing enrollment issues.
  • Frequent login/authentication problems, including errors in the app and biometric sign-in issues (Touch ID/Face ID).
  • Payment input restrictions and card-on-file problems, such as not being able to use cards on file or entering full bank account numbers.
  • Billing inaccuracies and unexpected charges, including bill doubling and paying fees.
Recent reviews
Loving the change!! It took no time to make my payment! Thank You!
by #P*****, 2026-07-10

You can avoid a service fee once by entering your bank info, but after that error every time. I’d recommend you don’t use any energy as an alternative.
by Sa*****, 2026-05-19
View all user reviews ›

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