My Just Energy

Name: My Just Energy
Rating: 1.6 (306 reviews)
Author: Just Energy

By: Just Energy

Business

Features & Capabilities

My Just Energy app gives you quick access to view and pay bills, monitor monthly usage, and review payment history on your phone or tablet. Sign in with your 'My Just Energy' username and password, or register if you’re not yet a customer.

Key features include paying bills with a credit card, viewing bills and usage, setting up recurring auto payments, and receiving alerts when payments are posted or due. The app helps you monitor history to avoid late fees. For more information and to view our Privacy Policy, visit www.JustEnergy.com.

User Growth & Download Statistics

App Energy Payments

By:

Just Energy

Rating:

1.60

(306) 1 new ratings

Version:

2.0.3 Last updated: 2026-05-22

Version code:

885847091

Creation date:

2014-04-22

Compatible devices:

Size:

6.88MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-26

Compare stats and ranking:

Ranking

# 147,747 ▼ 790

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Just Energy

Apple Apps Store

https://apps.apple.com/us/app/my-just-energy/id863270108

User Reviews

The My Just Energy iOS app is praised by some users for enabling bill payments and functioning when it works, but it is overwhelmingly plagued by crashes, login problems, and unreliable payments. Users frequently cite a clunky, outdated UI with tedious, repetitive data entry and a lack of features like automatic payments or saved data. Issues appear consistently across years, signaling a need for a major revamp despite occasional positive experiences.

Pros

Core bill payment capability via the app.
When it works, it is functional and does what you need (e.g., showing balance and paying bills).
Some users report it can be reliable for at least some updates (e.g., statements like Does everything you need described in April 2025).

Cons

Frequent crashes, loading issues, and login failures across many reviews.
Inability to complete payments reliably, with cases of payments not processing or causing late-fee issues.
Poor UI/UX: old-looking, difficult to use, and repetitive data entry with no saved info (addresses/cards).
Missing critical features like automatic payments and cross-device data persistence (e.g., web app card data not reflected in mobile app).
Persistent reliability problems over years indicating the app needs a major revamp.

Recent reviews

Looking at the update history, seems like this app hasn’t been reworked since it launched 12 years ago besides keeping it somewhat functional. My ask is this: why both maintaining the “app” at all? The mobile website is SIGNIFICANTLY better in terms of function and features. Still not the best I’ve seen, but at least modern. I’ve seen apps in the past that basically are just their mobile website within a wrapper. That would be WAY better than this 12 year old antiquated and poorly maintained “app”.