Features & Capabilities

NueSynergy Mobile provides a single access point for participants to manage consumer-driven healthcare and other tax-favored benefit accounts. It shares user authentication with the NueSynergy Online Participant Portal, so registered users can download the app and log in to immediately gain mobile access to their benefit accounts, with no need to register their mobile device.

Key features in the initial release include detailed account information, balances and transactions; the ability to fund an HSA from checking or savings accounts; view all email and SMS alerts; and contact administrators from the mobile app. It uses the same username/password as the online portal and offers stronger authentication options (Picture/Passphrase, device identification, and challenge).

User Growth & Download Statistics

By:
NueSynergy
Rating:
4.50
(722)
8 new ratings
Version:
26.05.01 Last updated: 2026-05-13
Version code:
882536434
Creation date:
2013-06-14
Compatible devices:
Size:
30.37MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-07
Compare stats and ranking:

Ranking

Contact the developer

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Developed by:
NueSynergy
Apple Apps Store
https://apps.apple.com/us/app/nuesynergy-mobile/id654428290

User Reviews

Users like the app for easy claim submission, quick setup, and intuitive use, especially on iPad, and for viewing transactions. However, recurring problems—login errors and auto-logout, unreliable photo/receipt uploads (cropped images or crashes), and difficulty seeing account balances or reimbursement status—undercut the experience. Additional instability and weak in-app feedback leave users frustrated. When it functions, it streamlines FSA claims, but reliability and UX need significant improvement.
Pros
  • Easy claim submission / simple to use
  • Intuitive interface (especially on iPad)
  • Easy to set up and view transactions
  • Support is helpful
Cons
  • Frequent login issues and sign-in failures / unexpected logouts
  • Unreliable photo/receipt upload flow (cropped images, crashes)
  • Cannot easily view account balances or reimbursement status / weak submission feedback
  • General app instability / unknown errors / session problems
Recent reviews
They make the claim process so easy! Not afraid to swipe my card like I was with our last provider! Great Company!
by PB*****, 2026-03-02

When putting in the security code, it automatically toggles back to the alphabet after each number instead of staying on the numbers. The security code only contains numbers. This is a huge nuisance.
by Se*****, 2025-11-10

I have to deal with my card being frozen by you guys because of denied payment transactions at least twice a year. This really needs to stop. I wish the State of Kansas would not contract with you guys again.
by Lu*****, 2025-05-02
View all user reviews ›

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