Alight Smart-Choice Accounts®

Name: Alight Smart-Choice Accounts®
Rating: 4.2 (14355 reviews)
Author: Alight Solutions, LLC

By: Alight Solutions, LLC App

Business

Overview

Version:

26.05.02

Last updated: 2026-07-28

Features & Capabilities

Alight Smart-Choice Accounts is a mobile extension developed by Alight Solutions LLC. It provides a single access point for participants to manage their consumer-driven healthcare and other tax-favored benefit accounts from anywhere.

Key features include viewing Benefit Health Account balances and recent transactions, funding HSAs from checking or savings, viewing all email alerts, contacting administrators from the app, and using the same username/password as the online portal for seamless access. It supports stronger authentication, lets users view demographics, dependents, card details and PINs, and even fund HSAs from registered external banks or register new users directly from the mobile device.

User Growth & Download Statistics

App Privacy & Security

By:

Alight Solutions, LLC

Rating:

4.20

(14,355) 26 new ratings

Version:

26.05.02 Last updated: 2026-07-28

Version code:

887130073

Creation date:

2018-12-21

Compatible devices:

Size:

30.69MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-09

Compare stats and ranking:

Ranking

# 15,263 ▼ 20

Other rankings

#65 in solution keyword 23 ▼ 17#91 in account keyword 12 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Alight Solutions, LLC

Apple Apps Store

https://apps.apple.com/us/app/alight-smart-choice-accounts/id1445889966

User Reviews

User reviews for Alight Smart-Choice Accounts app are mostly negative. The most frequent complaints center on authentication and access: frequent logins issues, password resets not working, OTP prompts, and accounts being blocked or the app logging out. Expense submission is another pain point: Add Expense pages fail to load, receipts can't be uploaded reliably, and error messages are common. Usability is criticized as confusing, with a maze-like interface and small text. Customer support is seen as slow or unhelpful, with outsourced agents and long wait times. A few reviewers note that the app can provide needed information when it works.

Pros

Provides the information users need when they need it.
Some users report the app is easy to use for certain tasks.
A subset of reviewers find the app useful for work-related tasks.

Cons

Frequent login/authentication problems (cannot log in, password resets fail, OTP issues, and accounts getting blocked).
Expense submission is unreliable (Add Expense pages not loading, can't upload receipts, and recurring errors).
Poor app usability and navigation (non-intuitive, maze-like menus, small text, inconsistent interfaces).
Customer support is slow or unhelpful (outsourced, no call notes, long wait times, hard to reach).
Overall reliability issues and loading problems (app logs out, access unavailable, timeouts).

Recent reviews

It takes many minutes of digging just to find where to move money from investments back to the main HSA account. Given that you can’t pay anything out of your HSA unless you have cash in the main account, shouldn’t that function be front and center when you open the app? Once you finally find the menu selection and initiate a transfer, I still haven’t found a way to find record of that transfer to check status, other than a message saying something about administrative activity when you go into the above mentioned menu selection. I could go on and on, as this is only one example of how unintuitive this app is…

by St*****, 2026-08-04

I tried to close my account 2 years back and kept getting excuses until finally I was told I could find the form to close it in the app so I downloaded it and haven’t been able to find any account services forms or a search bar and I keep getting charged a maintenance fee.