CareFirst Blue Connect

Name: CareFirst Blue Connect
Rating: 1.4 (23 reviews)
Author: CareFirst, Inc.

By: CareFirst, Inc.

Manage your health insurance

Features & Capabilities

This application gives CareFirst BlueCross BlueShield Medicare Advantage members the ability to manage their health insurance through their mobile devices by providing secure, personalized information on items ranging from claims, deductibles, who's covered, and downloadable ID Cards, to locating a provider or urgent care center near them. Members can also register for the CareFirst BlueCross BlueShield Medicare Advantage secure member site, My Account, and maintain their account and communication preferences using the application.

User Growth & Download Statistics

App

By:

CareFirst, Inc.

Rating:

1.40

(23)

Version:

260.010 Last updated: 2026-04-15

Version code:

884521654

Creation date:

2024-08-11

Compatible devices:

Size:

127.16MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 445,185 ▼ 2,647

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

CareFirst, Inc.

Apple Apps Store

https://apps.apple.com/us/app/carefirst-blue-connect/id6505128501

User Reviews

User reviews overwhelmingly report that CareFirst Blue Connect on iOS is unreliable. The most repeated problems are login/authentication failures (often Salesforce errors), failure to load user data after signing in, and unstable UI (floating controls, blank pages). Many users describe unhelpful or slow support and lack of issue monitoring, with reinstall guidance not resolving the problems. Some issues persist after updates. Overall, the app appears functionally broken for many users and difficult to access.

Pros

Cons

Frequent login/authentication failures, including Salesforce authentication errors, preventing access.
Data or insurance information fails to load after login, with generic errors like 'Sorry we are not able to complete your request at this time.'
UI instability and broken visuals, such as floating UI elements and blank pages.
Poor customer support and lack of issue monitoring, with long hold times and advice that does not resolve the problem.
Issues persist after app updates, indicating regressions and inconsistent troubleshooting steps.

Recent reviews

Useless as attempting login yields “salesforce authentication error”

by De*****, 2026-03-18

The app is so broken. UI Elements just floating up the screen.

by na*****, 2026-03-13

I am trying to use the app and it appears it is not working. I tried calling the customer service and was on hold 45 minutes. Just started Medicare advantage plan and so far I am not impressed.