City of Toledo Public Utility

Name: City of Toledo Public Utility
Rating: 4.4 (938 reviews)
Author: Smart Energy Systems LLC

By: Smart Energy Systems LLC App

Manage your account on the go

Overview

Version:

1.0

Last updated: 2024-10-25

Ranking

#57,694 ▲ 310

Overall

Features & Capabilities

Manage your water account on the go with the City of Toledo Public Utilities mobile app. This free, fast, and secure app puts your account information in your hands and makes water management simple and convenient.

Key features include usage monitoring to help you save water and money, viewing current and historical bills, secure payments, and the ability to grant access to a secondary contact. You can also set notifications on your preferred channel to stay informed.

User Growth & Download Statistics

App Privacy & Security Analytics Data

By:

Smart Energy Systems LLC

Rating:

4.40

(938) 14 new ratings

Version:

1.0 Last updated: 2024-10-25

Version code:

866802413

Creation date:

2024-10-24

Compatible devices:

Size:

67.45MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-09

Compare stats and ranking:

Ranking

# 57,694 ▲ 310

Other platforms

City of Toledo Public Utility (v1.0)

5,944 3.91

(331)

For Developers

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Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Smart Energy Systems LLC

Apple Apps Store

https://apps.apple.com/us/app/city-of-toledo-public-utility/id6504540399

Website:

https://toledo.oh.gov/residents/water/pay-my-bill

User Reviews

Users generally find the app easy to use and convenient for viewing payment history and paying bills, noting it's an improvement over older Toledo Edison options. However, recurring problems undermine usefulness: frequent login crashes and 2FA errors; a steep $2.25 fee for bank payments; unreliable payment processing and notification delays; and concerns about high water rates. Overall, the app has promise but reliability and pricing issues are the main sticking points.

Pros

Easy to use and smooth when it works.
Payment history/records are easy to view.
Viewed as a step forward with easier bill payment compared to alternatives.

Cons

Frequent login crashes and overall stability issues (including 2FA failures).
$2.25 per transaction payment fee for bank payments; high convenience fee.
Payment processing bugs (incorrect amount changes) and late payments due to delayed emails/notifications.
Perceived high water utility rates/pricing concerns.

Recent reviews

On 8/22 I got a message what my bill will be, I pay it! Then a few days later you change it lucky I checked. Are you trying to scam me with late fees??

by No*****, 2026-08-25

It’s funny I looked at my bill on 8-24-2026 and it said 65 and change now today on 8-25-2026 it went up to 74 and change are you guys ripping the customers off