MyWaterSD - City of San Diego

Name: MyWaterSD - City of San Diego
Rating: 4.6 (1759 reviews)
Author: Smart Energy Systems LLC

By: Smart Energy Systems LLC App

Utilities

Overview

Version:

2.9

Last updated: 2026-06-04

Ranking

#45,626 ▼ 1,117

Overall

Features & Capabilities

MyWaterSD for City of San Diego is a fast, secure Chrome extension that lets you pay your water bill and view usage from your browser. Access your account anytime, anywhere, and manage bills with ease.

Key features include paying and managing bills, viewing and comparing water usage, reporting water waste or theft, receiving alerts on your preferred channels, and saving money with tips, rebates, and programs.

User Growth & Download Statistics

App Payments Data Privacy & Security

By:

Smart Energy Systems LLC

Rating:

4.60

(1,759) 1 ratings

Version:

2.9 Last updated: 2026-06-04

Version code:

886544081

Creation date:

2017-02-08

Compatible devices:

Size:

41.92MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-20

Compare stats and ranking:

Ranking

# 45,626 ▼ 1,117

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Smart Energy Systems LLC

Apple Apps Store

https://apps.apple.com/us/app/mywatersd-city-of-san-diego/id1202281723

Website:

https://www.sandiego.gov/publicutilities/

User Reviews

User reviews consistently describe MyWaterSD as unreliable and hard to use. Recurrent authentication problems (failed logins, password reset loops, and FaceID issues) prevent access to bills. The app frequently crashes or reports 'service unavailable,' and many users cannot complete payments on time. Viewing or downloading PDF bills is often unavailable, forcing users to use a web browser. Customer support is frequently unresponsive, with long holds and ignored inquiries, and managing accounts (auto-pay, cancellations) is difficult. Overall, the app fails to deliver a stable, user-friendly billing experience.

Pros

Easy and accessible app.

Cons

Frequent sign-in/authentication failures and password/FaceID issues.
Reliability problems: crashes, freezes, and 'service unavailable' errors.
Inability to view or download PDF bills; viewing requires a web browser.
Customer support is often unresponsive with long hold times.

Recent reviews

‼️CAN’T EVER LOG IN. Why so many bugs? They have enough money to pay developers! Touch id/biometrics doesn't work; toggles revert back; settings don't remain saved; so many bugs... how is this secure since elementary basic bugs/errors cannot even be squashed, correctly scripted?

by Sm*****, 2026-07-02

It is a frustrating app. I just want to pay my bill and I have such a hard time signing in. Biometrics never works and user name and password will not store on my device and even when I manually add them, I still cannot always log in. If my password has expired an error message would be nice.