Reviews of Charitybuzz

By: Charitybuzz INC. App

List of user reviews and ratings for Charitybuzz

Total ratings

3.80 (Rating count: 55)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Most users praise Charitybuzz for its smooth, intuitive app design and the ability to bid on unique charity-driven experiences anywhere, along with responsive customer support. However, recurring concerns include login friction (repeated password changes and sign-ins), worries about how much of the bid goes to charity versus Charitybuzz, and transparency issues around bidders and bid integrity. If these areas improve, overall sentiment would likely become even more positive.

Pros

Easy-to-use, intuitive UX and sleek app design.
On-the-go access to a wide range of charity-driven auctions and experiences.
Strong customer service and responsive staff.
Access to exclusive experiences and the ability to bid from anywhere.

Cons

Sign-in friction: frequent password updates and forced re-sign-ins.
Perceived high fees / small portion goes to charity (donation allocation concerns).
Lack of transparency about bidders and bidding fairness (can't see who you're bidding against).

Upgrade to see all 33 reviews

User Reviews

Recent rating average: 2.20

All time rating average: 3.80

Upgrade to see all 33 reviews

21% (7)

Date	Author	Comment
2026-01-31	CB*****	I’ve been bidding on Charitybuzz for years. I’ve won a few things- only to have the charity in shock at the large percentage plus fess etc that Charitybuzz makes. They make more than the charities. I’ve bid on items and reached my max I was comfortable with, only to be outbid by another person- yet multiple times after the auction I have been contacted stating they found another of the unique one of a kind item I was bidding on. I noticed the same bidder names consistently outbidding me - last minute on these items- making me wonder about the legitimacy of the bidders and bids. You can’t see, verify or know who you are bidding against. One auction I won, I flew to the place and time of my meeting- set up by Charitybuzz at a mutually agreed on date/time/place- only to have the guest I was supposed to meet not show up. Charitybuzz said no refunds. I contacted the person’s assistant. They said they were never contact by Charitybuzz- they never agreed to the date/time/location. The person felt terrible and the star actually flew to me to meet. I want - really want to love Charitybuzz. I don’t bid anymore- I use it as a place to generate ideas and book things myself- or search for the item to buy direct- and so forth.
I’ve been bidding on Charitybuzz for years. I’ve won a few things- only to have the charity in shock at the large percentage plus fess etc that Charitybuzz makes. They make more than the charities. I’ve bid on items and reached my max I was comfortable with, only to be outbid by another person- yet multiple times after the auction I have been contacted stating they found another of the unique one of a kind item I was bidding on. I noticed the same bidder names consistently outbidding me - last minute on these items- making me wonder about the legitimacy of the bidders and bids. You can’t see, verify or know who you are bidding against. One auction I won, I flew to the place and time of my meeting- set up by Charitybuzz at a mutually agreed on date/time/place- only to have the guest I was supposed to meet not show up. Charitybuzz said no refunds. I contacted the person’s assistant. They said they were never contact by Charitybuzz- they never agreed to the date/time/location. The person felt terrible and the star actually flew to me to meet. I want - really want to love Charitybuzz. I don’t bid anymore- I use it as a place to generate ideas and book things myself- or search for the item to buy direct- and so forth.
2025-12-22	he*****	I repeatedly have to update my password and constantly renew it
I repeatedly have to update my password and constantly renew it
2024-04-02	Es*****	Buyer/Bidder Beware
Buyer/Bidder Beware
2022-09-27	GM*****	Be Careful - you will notice in some cases very little actually goes to a charity. Sometimes like 5%. Thanks
Be Careful - you will notice in some cases very little actually goes to a charity. Sometimes like 5%. Thanks
2021-07-27	Ke*****	I’m all about helping charitable causes, but if you’re going to sell something of value, don’t misrepresent what you’re selling. Never again.
I’m all about helping charitable causes, but if you’re going to sell something of value, don’t misrepresent what you’re selling. Never again.
2021-07-08	Ni*****	Answer your phones and read your emails! Won an item, which was a gift. Immediately upon winning, I sent an email so it gets shipped to the recipient (a gift) instead of me. Email ignored. The next day, I left a voicemail with shipping department, but my call was never returned. Left another voicemail after that, this time with the auction team. Call not returned as well. Left a note on Facebook page. No response either. Just got a shipping notice from FedEx. Item is being sent to me (obviously, since nobody answers email or listens to voicemail). Had to pay fedex to reroute. Ridiculous. Had issues with communication on prior auction I won too. I won’t be participating in further CharityBuzz auctions. Already deleted app and unsubscribed to emails on open auctions. You think the buyer’s premium would allow you to staff your phones. Would give zero starts if it was an option.
Answer your phones and read your emails! Won an item, which was a gift. Immediately upon winning, I sent an email so it gets shipped to the recipient (a gift) instead of me. Email ignored. The next day, I left a voicemail with shipping department, but my call was never returned. Left another voicemail after that, this time with the auction team. Call not returned as well. Left a note on Facebook page. No response either. Just got a shipping notice from FedEx. Item is being sent to me (obviously, since nobody answers email or listens to voicemail). Had to pay fedex to reroute. Ridiculous. Had issues with communication on prior auction I won too. I won’t be participating in further CharityBuzz auctions. Already deleted app and unsubscribed to emails on open auctions. You think the buyer’s premium would allow you to staff your phones. Would give zero starts if it was an option.
2021-04-22	ca*****	I feel like I need to give them kudos. We bought an item that we were not able to redeem because of Covid and they gave us a full refund. Very impressive.
I feel like I need to give them kudos. We bought an item that we were not able to redeem because of Covid and they gave us a full refund. Very impressive.
2019-12-13	Li*****	I was bidding on an item on this app against another bidder. We were bidding back and girth successfully. When I went to submit my last bid before closing, some how this bid triggered a “there was an issue with your card” notification. This was clearly not accurate as my other bids had been accepted. I won’t bid on this platform again because of this. The system should be fair to all bidders. This isn’t the developers fault. The business team should be making better product decisions.
I was bidding on an item on this app against another bidder. We were bidding back and girth successfully. When I went to submit my last bid before closing, some how this bid triggered a “there was an issue with your card” notification. This was clearly not accurate as my other bids had been accepted. I won’t bid on this platform again because of this. The system should be fair to all bidders. This isn’t the developers fault. The business team should be making better product decisions.
2019-05-14	Ja*****	I love everything about this app. It affords opportunities for some really amazing experiences while giving to good causes and being socially responsible. I have participated in two different experiences through Charitybuzz and have been extremely pleased. Their team is very easy to work with, and they are very helpful in answering all questions and make it easy to understand how to navigate the process.
I love everything about this app. It affords opportunities for some really amazing experiences while giving to good causes and being socially responsible. I have participated in two different experiences through Charitybuzz and have been extremely pleased. Their team is very easy to work with, and they are very helpful in answering all questions and make it easy to understand how to navigate the process.
2018-10-03	Pa*****	Excellent app and great service once I won my bid.
Excellent app and great service once I won my bid.