Features & Capabilities

Family Pride Pay is a convenient pay-and-manage solution for participating laundries. Users load credit in the app and pay for laundry cycles using Bluetooth to communicate with washers and dryers. A one-time QR scan links the account to machines, and all transactions are recorded in a detailed history.

Key features include scanning the laundry room QR code, starting machines via Bluetooth, checking and adding balance, and receiving alerts when a cycle finishes.

User Growth & Download Statistics

By:
KioSoft Technologies LLC
Rating:
4.70
(472)
4 new ratings
Version:
2.29.3 Last updated: 2024-06-05
Version code:
865083852
Creation date:
2024-04-09
Compatible devices:
Size:
43.28MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
KioSoft Technologies LLC
Apple Apps Store
https://apps.apple.com/us/app/family-pride-pay/id6479389293
Website:
https://www.kiosoft.com

User Reviews

Summary: The Family Pride Pay app is lauded for convenience and ease of use—debit-card loading, no cash, and occasional automatic top-ups—with generally reliable performance after setup and good service. However, recurring issues across reviews include: a painful onboarding (tedious registration and a $10 minimum top-up); no real-time visibility of machine availability; confusing UI elements that can trigger unwanted extra charges; concerns about price/cost; and sporadic payment/refund problems. Overall, users like the concept and convenience but want better availability data, friendlier pricing/limits, and clearer, less misleading UX.
Pros
  • Convenience and ease of use: cashless loading with a debit card and laundry from home
  • Reliable after setup: the app works well once the initial setup is completed
  • Auto-refill option helps manage balances automatically
  • Positive customer service and prompt repairs when needed
Cons
  • Tedious onboarding and a $10 minimum top-up: difficult account/card registration
  • No real-time machine availability in the app; can't see which machines are in use
  • UI/UX can cause accidental extra charges (time extensions) and perception of being nickeled-and-dimed
  • High per-load price / overall cost concerns
  • Occasional payment processing and refund issues
Recent reviews
I am satisfied with the service , convenient and reasonable price. Hope to stay this way!!
by Bl*****, 2026-05-25

App is buggy, errors with adding funds. The password security is so weak that you cannot use symbols in the password and there is no minimum character count. If you are able to add funds and save your card info on this app beware of this weak security and its faulty captcha systems. Secondly, it requires unnecessary data, and despite scanning the QR code, still requires Bluetooth settings. How much of our data does an app for laundry really need from us? It’s overboard. If you are unable to add funds with debit or credit, there is no longer a back up that allows people to use other methods of payment. Lastly, the customer service borderline nonexistent. There is only a way to leave a message on their answering machine with your name and address, and what machine is malfunctioning. You might get a refund for if the machine eats your money and doesn’t return it (which is new, since the last app just took it silently and there was no way to report the mistaken balance). No ways to retrieve money put into the account. No response for technical issues or technical support, which should be obligatory for all companies looking to make an unnecessarily complicated app for a simple daily task. It appears to me that most of their positive reviews must come from bots, because almost all the negative reviews are much more true renditions of what the average experience with this app is.
by LQ*****, 2026-05-09

Very happy with this new system! Very easy to add funds and it connects to machines quickly!
by Li*****, 2026-05-07
View all user reviews ›

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