Overview

Rating:
4.50 +9
(11,494)
Version:
3.12.10
Last updated: 2026-08-05
Ranking
#16,744 4
Overall

Features & Capabilities

CleanPay Mobile is an iPhone app designed for participating laundry locations. It enables you to pay for laundry cycles via Bluetooth by linking your account to washers and dryers, and you can purchase credit directly from the app. You can view your balance and transaction history for full accounting.

Key workflows include scanning the laundry room QR code to enter, starting machines by scanning the machine QR code, checking availability, and receiving alerts when a cycle finishes.

User Growth & Download Statistics

By:
KioSoft Technologies LLC
Rating:
4.50
(11,494)
9 new ratings
Version:
3.12.10 Last updated: 2026-08-05
Version code:
889099405
Creation date:
2016-09-28
Compatible devices:
Size:
54.58MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-29
Compare stats and ranking:

Ranking

Other platforms

Android
CleanPay Mobile (v3.12.10.1)
385,192 4.16 (8,968)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
KioSoft Technologies LLC
Apple Apps Store
https://apps.apple.com/us/app/cleanpay-mobile/id1156220055
Website:
https://www.kiosoft.com

User Reviews

User feedback on CleanPay Mobile centers on financial and reliability frustrations: mandatory minimum top-ups and frequent funding errors; unreliable refunds and unused balance handling; frequent reliability issues after updates; inaccurate timers and inconsistent machine operation; and weak customer support with limited help options.
Pros
Cons
  • Top-up and balance restrictions and errors: multiple reviews report a $10 minimum to load, inability to add smaller amounts, and repeated top-up failures or invalid token errors.
  • Refunds and unused balance issues: funds are not refunded reliably; instances of 'Declined by Admin', long delays, and balances that disappear after machine malfunction.
  • App reliability and update problems: frequent bugs after updates, slow performance, and connectivity errors even when internet is available.
  • Timer and cycle accuracy issues: timers show incorrect or non-synced times; cycles may not start or finish as shown, leading to wasted trips or overcharges.
  • Poor customer support and help access: little to no way to contact support, canned responses, and unresolved refund/maintenance requests.
Recent reviews
Can’t even actually get help from the get help button. I’ve had a refund request submitted for months with no answer. This app is a scam and I won’t be using my apartments laundry Matt because of it anymore, I’ve also been telling all my neighbors.
by Co*****, 2026-08-12

My building switched to using this, and the app no longer allows me to put funds on my card I’ve talked to customer service. They can’t figure out what’s wrong. I’ve deleted the app re-downloaded several times and it’s still doesn’t allow me to add funds. What a waste of detergent and my time!!!
by Wi*****, 2026-08-12
View all user reviews ›

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