Reviews of DynamicDrive

By: National General Insurance Company App

List of user reviews and ratings for DynamicDrive

Total ratings

4.80 (Rating count: 4,982)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

User reviews repeatedly flag Dynamic Drive as unreliable: misidentifies driver vs passenger, falsely flags phone use, and applies unfair, time-of-day–based penalties. Many report trips not recording, the app freezing or crashing, and poor support. Some acknowledge the concept of earning insurance discounts for safe driving, but overall reliability, accuracy, and privacy concerns dominate.

Pros

Designed to offer insurance discounts for safe driving.
Concept of automatic driving monitoring to promote safety.
Some users report that the app tracks driving and functions for at least some trips.

Cons

Inaccurate detection leading to mislabeling driver vs passenger and false phone events.
Unfair and inconsistent scoring based on time of day and phone use.
Trips not recorded or data missing; some trips aren’t saved or are hidden.
App reliability issues: freezing, crashes, and not recording trips properly.
Permissions/OS integration issues and privacy concerns (Motion & Fitness prompts, data monitoring).

Upgrade to see all 56 reviews

User Reviews

Recent rating average: 1.80

All time rating average: 4.80

Upgrade to see all 56 reviews

54% (30)

Date	Author	Comment
2026-07-29	NA*****	This app literally follows you everywhere you go whether you’re making steps in your home whether you’re making steps in a grocery store, aside from driving - this app is an invasion of privacy.
This app literally follows you everywhere you go whether you’re making steps in your home whether you’re making steps in a grocery store, aside from driving - this app is an invasion of privacy.
2026-07-17	Si*****	So unless you have iPhone 18 or newer you can’t use this app to get the car insurance discount?! That should be illegal 🙄 also they said it was a FREE app but when I downloaded it it wanted $13 ?! I call my insurance and they said it wasn’t them. Something fishy 🙄
So unless you have iPhone 18 or newer you can’t use this app to get the car insurance discount?! That should be illegal 🙄 also they said it was a FREE app but when I downloaded it it wanted $13 ?! I call my insurance and they said it wasn’t them. Something fishy 🙄
2026-06-22	Oz*****	They say you only have to turn it on once a month and the app would not allow anything to happen if your location is not “always on” . So basically it’s always on . I drive a friends golf cart to work as we are golf cart zone and it thinks I’m driving my car although I’m passenger or in the rear of the cart
They say you only have to turn it on once a month and the app would not allow anything to happen if your location is not “always on” . So basically it’s always on . I drive a friends golf cart to work as we are golf cart zone and it thinks I’m driving my car although I’m passenger or in the rear of the cart
2026-06-09	Mo*****	There’s nothing like this in my settings
There’s nothing like this in my settings
2026-05-31	Sh*****	13 mini iOS 26, does not have motion and fitness as an option. Motion is enabled and fitness is enabled but doesn’t have singular option for motion and fitness. App needs to go back to previous version, where it didn’t need this.
13 mini iOS 26, does not have motion and fitness as an option. Motion is enabled and fitness is enabled but doesn’t have singular option for motion and fitness. App needs to go back to previous version, where it didn’t need this.
2026-05-19	ad*****	The app is good but lately, every week my trips are being removed.
The app is good but lately, every week my trips are being removed.
2026-05-01	Ga*****	This app is unbelievably inaccurate and has tagged me as the driver in many instances where I’m the passenger. Both my husband and I have been unsuccessful in changing the designations and talking to the company is useless, they are no help in correcting the mistakes. This is a very flawed app and its inaccuracy is disappointing to say the least. If I turn my phone to airplane mode when I’m not driving to avoid the hassle of being tagged as the driver it would be a big inconvenience. I shouldn’t have to do that. Fix the app please.
This app is unbelievably inaccurate and has tagged me as the driver in many instances where I’m the passenger. Both my husband and I have been unsuccessful in changing the designations and talking to the company is useless, they are no help in correcting the mistakes. This is a very flawed app and its inaccuracy is disappointing to say the least. If I turn my phone to airplane mode when I’m not driving to avoid the hassle of being tagged as the driver it would be a big inconvenience. I shouldn’t have to do that. Fix the app please.
2026-04-30	Ja*****	The app is not tracking my driving which defeats the purpose of it running in the background. This needs to be fixed.
The app is not tracking my driving which defeats the purpose of it running in the background. This needs to be fixed.
2026-04-16	Ma*****	The app works ok in terms of functions, but their grading/detection should be improved. First of all, it’s annoying to have grades based on time of driving, or at least they could give that a lower weight. And they don’t specify what’s the “optimal time for driving”. Secondly, their phone use detection is TOO sensitive. I live in a gated neighborhood and require phone to open the gate. Sometimes the app will report phone use when I’m just trying to open the gate. Also, when I go to a restaurant/shop to pick up an online order, and check the order status after parking the car, it will also sometimes report the phone use as well. Maybe they should make it less sensitive, especially when I’m not on a public road.
The app works ok in terms of functions, but their grading/detection should be improved. First of all, it’s annoying to have grades based on time of driving, or at least they could give that a lower weight. And they don’t specify what’s the “optimal time for driving”. Secondly, their phone use detection is TOO sensitive. I live in a gated neighborhood and require phone to open the gate. Sometimes the app will report phone use when I’m just trying to open the gate. Also, when I go to a restaurant/shop to pick up an online order, and check the order status after parking the car, it will also sometimes report the phone use as well. Maybe they should make it less sensitive, especially when I’m not on a public road.
2026-04-15	Jp*****	My work week commute is the same most days. I drive to a Park n Ride to/from home. The rest of the commute is bus, I don’t want to have to manually manage that daily.
My work week commute is the same most days. I drive to a Park n Ride to/from home. The rest of the commute is bus, I don’t want to have to manually manage that daily.