USAA DriveSafe

Name: USAA DriveSafe
Rating: 4.5 (158671 reviews)
Author: USAA

By: USAA

Available in select states

Features & Capabilities

Drive smart and save with USAA DriveSafe. The app uses GPS and sensors to map trips, monitor driving habits, and detect crashes to help you stay safe on the road.

Eligible USAA members with an active auto policy in select states enrolled in SafePilot or SafePilot Miles can benefit from automatic trip data, driving insights, crash assistance, and faster claims. Learn more at the official support page: https://mobile.usaa.com/support/insurance/auto/safepilot/enable-permissions/

User Growth & Download Statistics

App Privacy & Security Data Analytics

By:

USAA

Rating:

4.50

(158,671) 587 new ratings

Version:

3.20.2 Last updated: 2026-05-20

Version code:

885932487

Creation date:

2019-01-24

Compatible devices:

Size:

137.65MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-09

Compare stats and ranking:

Ranking

# 2,574 ▲ 13

Other rankings

#9 in auto save keyword 7 #36 in safe keyword 35 ▲ 4#95 in selection keyword 17 ▲

Other platforms

USAA DriveSafe (v)

1,178,338 3.88

(58,356)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

USAA

Apple Apps Store

https://apps.apple.com/us/app/usaa-drivesafe/id1438796283

Website:

http://usaa.com/insurance/safedriving

User Reviews

The app’s concept to reduce phone use and reward safer driving is appealing and can help with discounts. However, many users repeatedly report accuracy problems (false phone-use detections, mislabeling driving, overactive harsh-braking scoring), disputes that are hard to contest, and difficulties indicating a different driver or passenger usage. They also cite reliability issues (crashes, battery drain) and limited customer support. Overall, the benefits are notable, but persistent accuracy, usability, and support problems significantly limit value.

Pros

Strong concept that motivates safer driving and reduces phone use
Helpful in supporting discounts for safer driving
The app tracks phone usage and driving events to raise awareness
Overall goal aligns with improving driving habits

Cons

Inaccurate detection leading to demerits when you weren’t using the phone or when a passenger uses another phone
Harsh braking and driving scores are overly punitive and often not contextual, with little opportunity to appeal
No easy way to edit trips or indicate another driver/passenger usage, creating daily management hassles
Poor or non-existent support for disputes and appeals, with reports of slow or unhelpful responses
Reliability issues including high battery drain, crashes after updates, and false trip logging (e.g., logs other drivers)

Recent reviews

The app consistently rates me as the driver when I am a passenger, and for example, on two occasions, my wife as the driver has tapped the brakes and pulled to the side of the road to give way to emergency vehicles, and the app has not only registered me as the driver, which I later corrected, but lowered our rating significantly because of "harsh breaking." Also, the app went off-line for several weeks, and when it came back online, I had to restart my "learning period" to qualify for a full discount.

by Ch*****, 2026-06-22

I do not need to be tracked like a child. The only data point USAA should track is vehicle speed.

by RE*****, 2026-06-22

The program randomly assigns driver/passenger without rhyme or reason, it also doesn’t fully compensate the score for points lost if it’s wrong with that designation.There is zero tolerance for a phone falling out of its holder or for a passenger using the phone to correct map guidance. It also appears to penalize for using Audible and Waze. I’m all together unimpressed with its basic and software and data gathering. A perfect score is not an issue, it’s the countless inaccuracies in the data collection. USAA would gather far more accurate information with a plug in than a flawed and outdated app.