Dot Assist

Dot Assist is your favorite AI customer service representative. Using advanced AI technology, this app instantly answers marketplace customer inquiries 24/7, improving customer experience and boosting sales. It learns your brand's tone and products to provide personalized responses to every question. Dot Assist has no time limits—it generates answers continuously, even on weekends and holidays!

Dot Assist learns from your marketplace product descriptions, product names, features, past Q&A, and any operational information you provide. The more information you input, the better and faster it responds each time!

What does Dot Assist offer you?
Response Mode: Choose between hybrid mode with your approval or fully automatic responses
Store Management: Manage all customer inquiries across your marketplace stores from a single screen
Quick Integration: Fast and easy store integration in just 3 minutes
Product Analysis: Analyze popular products with the most inquiries and identify key topics for those products

Dot Assist is already set to become your new favorite digital team member! Download now and get started!