Reviews of Dillas Quesadillas Rewards

By: Dillas Quesadillas Holdings, LLC

List of user reviews and ratings for Dillas Quesadillas Rewards

Total ratings

4.90 (Rating count: 1,613)

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Review summary

Reviews consistently praise the food quality and staff, making it a preferred choice. Recurring problems are app instability, payment processing (no Apple Pay and card failures), and a confusing user interface with vague descriptions.

Pros

Consistently high-quality, tasty food.
Friendly, attentive staff and good service.
Overall positive brand perception; seen as a go-to place for meals.

Cons

Frequent app instability: glitches, error messages, and crashes.
Payment issues: card payments fail and Apple Pay is not available.
Poor UI/UX: non-intuitive menu layout and vague item descriptions.

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User Reviews

Recent rating average: 3.10

All time rating average: 4.90

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40% (6)

Date	Author	Comment
2026-05-22	AR*****	Great food, quick & friendly service!
Great food, quick & friendly service!
2026-05-05	lo*****	Love the fresh food and quick service at Dilla’s
Love the fresh food and quick service at Dilla’s
2025-12-06	Br*****	AWESOME
AWESOME
2025-11-25	Bo*****	Rewards dont work correctly, which is the whole reason for the app. The menu interface isn’t intuitive
Rewards dont work correctly, which is the whole reason for the app. The menu interface isn’t intuitive
2025-09-27	TM*****	Recent orders will show things ordered in the restaurant that it won’t let you order in the app. Also lacks Apple Pay.
Recent orders will show things ordered in the restaurant that it won’t let you order in the app. Also lacks Apple Pay.
2025-09-15	C *****	Food is always on point but app is glitching horribly with error messages. Not able to make my usual order at all. App developers need to get on the ball, and fix the glitching issues.
Food is always on point but app is glitching horribly with error messages. Not able to make my usual order at all. App developers need to get on the ball, and fix the glitching issues.
2025-08-26	Ja*****	Descriptions are vague. I see subs for sides in the build a meal but I don’t see what the meal comes with as standard, if there is a standard. App needs polishing and to be actually be used by the developer to see how bad it is.
Descriptions are vague. I see subs for sides in the build a meal but I don’t see what the meal comes with as standard, if there is a standard. App needs polishing and to be actually be used by the developer to see how bad it is.
2025-08-19	Ch*****	App just crashes when trying to open. Wanted to order pickup and had to go through drive thru. App should work
App just crashes when trying to open. Wanted to order pickup and had to go through drive thru. App should work
2025-03-19	Ja*****	Dillas is perfect, amazing, outstanding, incredible, Rembrandt, delicious, and decadent! I don’t know how many superlatives you want me to use.
Dillas is perfect, amazing, outstanding, incredible, Rembrandt, delicious, and decadent! I don’t know how many superlatives you want me to use.
2024-09-27	Kh*****	My last mobile order was incorrect. I emailed customer service and got no response. Makes me wonder if this app and customer service is being monitored.
My last mobile order was incorrect. I emailed customer service and got no response. Makes me wonder if this app and customer service is being monitored.