Reviews of mySFS by Stellantis Financial

By: Stellantis Financial Services App

List of user reviews and ratings for mySFS by Stellantis Financial

Total ratings

1.50 (Rating count: 115)

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Review summary

Users report mySFS is plagued by login and payment problems, poor performance, and minimal in-app value. The app often blocks access or isn’t ready, payments lack confirmations and can incur duplicates or delays, and stability issues cause crashes and redirects to the web. New users face onboarding hurdles, and overall the app feels like a web wrapper rather than a functional mobile experience.

Pros

Cons

Frequent login/access problems (account lockouts, 'wrong login' errors, and 'account not yet ready').
Unreliable in-app payments: no confirmations, can fail to process, or reflect; risk of double charges and slow refunds.
Poor app performance and reliability: very slow startup, constant loading, crashes, and redirects to the website.
Onboarding and migration issues for new users: difficulty setting up accounts, first payments blocked, old logins not migrated in.
The app provides little value beyond a web portal; functionally it's just a shortcut to the website with limited features.

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User Reviews

Recent rating average: 1.00

All time rating average: 1.50

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90% (47)

Date	Author	Comment
2026-08-02	Ni*****	Zero stars. The app hasn’t worked since I installed it. Just get a wheel and an error trying to log in. Delete it if you installed it and use the website with a bookmark. Don’t waste your time with this app.
Zero stars. The app hasn’t worked since I installed it. Just get a wheel and an error trying to log in. Delete it if you installed it and use the website with a bookmark. Don’t waste your time with this app.
2026-07-30	Li*****	This app is miserable to use. I should not have to put in my billing info every single time when I click the option to save it! If this issue isn’t fixed by my next payment, I will NOT make my payment and y’all can come pick up the truck. Think I’m joking, find out. Also, why does last month’s payment is processing when the money has been taken out of my account over a month ago? A multi billion dollar company, and still can’t get it things right. I guess y’all build your app like your vehicles - garbage!
This app is miserable to use. I should not have to put in my billing info every single time when I click the option to save it! If this issue isn’t fixed by my next payment, I will NOT make my payment and y’all can come pick up the truck. Think I’m joking, find out. Also, why does last month’s payment is processing when the money has been taken out of my account over a month ago? A multi billion dollar company, and still can’t get it things right. I guess y’all build your app like your vehicles - garbage!
2026-07-23	Ne*****	Always a problem. App doesn’t work 98 percent of the time!
Always a problem. App doesn’t work 98 percent of the time!
2026-07-18	de*****	I can’t open app 3 weeks. I don’t know how to play now ((
I can’t open app 3 weeks. I don’t know how to play now ((
2026-07-17	te*****	When you have 2 or more loans on the app you can only make one payment a day. It seems as if a rookie designed this app as the buttons and actions are poor quality and for a large auto loan company very disappointing. The website uses a similar layout and also errors out and does not allow user to see payment screen in many instances. What a disaster.
When you have 2 or more loans on the app you can only make one payment a day. It seems as if a rookie designed this app as the buttons and actions are poor quality and for a large auto loan company very disappointing. The website uses a similar layout and also errors out and does not allow user to see payment screen in many instances. What a disaster.
2026-07-17	se*****	Terrible design and never works
Terrible design and never works
2026-07-15	JS*****	This app is ridiculous to make payments on
This app is ridiculous to make payments on
2026-07-13	Be*****	Since an update a while back, now the app rarely ever opens properly and it just gives me an error message and shuts down
Since an update a while back, now the app rarely ever opens properly and it just gives me an error message and shuts down
2026-07-11	Ha*****	Everything worked fine without this app. Now I’m forced to waste my time setting up something that doesn’t even work - just to use a service I neither wanted nor needed.
Everything worked fine without this app. Now I’m forced to waste my time setting up something that doesn’t even work - just to use a service I neither wanted nor needed.
2026-07-09	Ok*****	No matter what network I am on it says it is slow and cannot load
No matter what network I am on it says it is slow and cannot load