Reviews of mySFS by Stellantis Financial

By: Stellantis Financial Services

List of user reviews and ratings for mySFS by Stellantis Financial

Total ratings

1.50 (Rating count: 86)

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Review summary

Users report mySFS is plagued by login and payment problems, poor performance, and minimal in-app value. The app often blocks access or isn’t ready, payments lack confirmations and can incur duplicates or delays, and stability issues cause crashes and redirects to the web. New users face onboarding hurdles, and overall the app feels like a web wrapper rather than a functional mobile experience.

Pros

Cons

Frequent login/access problems (account lockouts, 'wrong login' errors, and 'account not yet ready').
Unreliable in-app payments: no confirmations, can fail to process, or reflect; risk of double charges and slow refunds.
Poor app performance and reliability: very slow startup, constant loading, crashes, and redirects to the website.
Onboarding and migration issues for new users: difficulty setting up accounts, first payments blocked, old logins not migrated in.
The app provides little value beyond a web portal; functionally it's just a shortcut to the website with limited features.

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User Reviews

Recent rating average: 1.60

All time rating average: 1.50

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36% (31)

Date	Author	Comment
2026-06-13	Gj*****	I started having problems with signing into the app about 2 weeks ago it keeps telling me having trouble signing may take longer than normal and it doesn’t sign in until about 15 tries later
I started having problems with signing into the app about 2 weeks ago it keeps telling me having trouble signing may take longer than normal and it doesn’t sign in until about 15 tries later
2026-06-12	Sa*****	I get even get it set up since the second step doesn’t allow me to scroll down to hit the continue button. I guess nobody tried this app on a phone without an account set up.
I get even get it set up since the second step doesn’t allow me to scroll down to hit the continue button. I guess nobody tried this app on a phone without an account set up.
2026-06-12	Sa*****	Everything you need. 5 stars
Everything you need. 5 stars