Reviews of Fare Co-op Customer

By: Direct Global Buying Corp. App

List of user reviews and ratings for Fare Co-op Customer

Total ratings

3.40 (Rating count: 48)

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Review summary

Riders praise FareCoop for lower fares, a driver-friendly co-op model, and a helpful referral program, but recurring issues with onboarding, regional availability, driver supply, and app reliability hinder consistent use.

Pros

Lower ride fares and savings compared to Uber/Lyft
Cooperative ownership model offering high driver payouts (up to 90%) and perceived fairness
Referral program with potential earnings for sign-ups and rides
Visible rider discounts and savings tracking (with potential transit card integration)

Cons

Onboarding and sign-up friction, including blocked accounts and referral-code requirements
Driver availability and reliability issues (long waits, cancellations, and reports of zero drivers in some markets)
Geographic availability restrictions (not available in many U.S. markets and countries)
App usability and reliability problems (non-intuitive UI, map/address issues, ongoing bugs)

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User Reviews

Recent rating average: 2.50

All time rating average: 3.40

Upgrade to see all 29 reviews

48% (14)

Date	Author	Comment
2026-07-29	in*****	They abuse notifications to send ads. Signup has bugs: while registering, the iPhone password manager replaced my phone number with my email address. The app won’t let me correct that field so I can’t register.
They abuse notifications to send ads. Signup has bugs: while registering, the iPhone password manager replaced my phone number with my email address. The app won’t let me correct that field so I can’t register.
2026-06-28	MC*****	I live in the Bay Area and really want a ride share co-op to work successfully here and compete with Uber and Lyft. Unfortunately this app (and Fare Co) does not help that goal as it currently is. First there is ZERO marketing happening to get the message out that an alternative to the monopolies exists. SF residents would absolutely become drivers and passengers of Fare if a simple billboard or two was placed here in the city. The increase in usage would more than make up for the cost of a billboard. Second it’s next to impossible to open an account in your app. Right now it REQUIRES a referral code to become a passenger member. I don’t know any of the drivers yet; how am I to know who gets my referral. The only way I was able to get past that create account screen was to put in a code that someone posted in the App Store review section. Whoever that driver is or where he drives, I have no idea. But he got my referral and that’s stupid. You need to remove that requirement immediately. And finally the Fare app in the Apple App Store is not listed first or second or even third when I search for ‘Fare’. I had to scroll down to finally see it (I think as the sixth choice?). Since it’s not seen at the beginning many people just assume it’s not real. You guys need to fix this SEO. All in all I want a rideshare co-op to work here in the Bay Area but as it currently exists, this is not it.
I live in the Bay Area and really want a ride share co-op to work successfully here and compete with Uber and Lyft. Unfortunately this app (and Fare Co) does not help that goal as it currently is. First there is ZERO marketing happening to get the message out that an alternative to the monopolies exists. SF residents would absolutely become drivers and passengers of Fare if a simple billboard or two was placed here in the city. The increase in usage would more than make up for the cost of a billboard. Second it’s next to impossible to open an account in your app. Right now it REQUIRES a referral code to become a passenger member. I don’t know any of the drivers yet; how am I to know who gets my referral. The only way I was able to get past that create account screen was to put in a code that someone posted in the App Store review section. Whoever that driver is or where he drives, I have no idea. But he got my referral and that’s stupid. You need to remove that requirement immediately. And finally the Fare app in the Apple App Store is not listed first or second or even third when I search for ‘Fare’. I had to scroll down to finally see it (I think as the sixth choice?). Since it’s not seen at the beginning many people just assume it’s not real. You guys need to fix this SEO. All in all I want a rideshare co-op to work here in the Bay Area but as it currently exists, this is not it.
2026-06-28	Za*****	Needed to go to website chatbot to get a referrer code. Too much friction for me.
Needed to go to website chatbot to get a referrer code. Too much friction for me.
2026-06-21	Ap*****	Took a ride with a great female driver, who was, on time, professional, easy ride start to finish. She mentioned FareCo-Op isn’t backed by big VC money like the other guys, so the app isn’t perfect yet, but they’re building it the right way and it’ll only get better. I love knowing my fare actually supports the people driving, since this is driver-owned. Found out I can even earn by referring friends as a rider, not just drivers. This is what ride-hailing should’ve been from the start.
Took a ride with a great female driver, who was, on time, professional, easy ride start to finish. She mentioned FareCo-Op isn’t backed by big VC money like the other guys, so the app isn’t perfect yet, but they’re building it the right way and it’ll only get better. I love knowing my fare actually supports the people driving, since this is driver-owned. Found out I can even earn by referring friends as a rider, not just drivers. This is what ride-hailing should’ve been from the start.
2026-06-19	Br*****	App worked my first try. The fares seemed high as a rider. Then the app stopped working. It tells me to update and directs back to app store where there is no update. It is a never-ending cycle. Also, when the app worked the first time, there was no car available...lol. They are advertising this thing like crazy but they should have been ready first. So it looks like bad AI in the app is trying to compete with Robocars. So far, Robocars are winning.
App worked my first try. The fares seemed high as a rider. Then the app stopped working. It tells me to update and directs back to app store where there is no update. It is a never-ending cycle. Also, when the app worked the first time, there was no car available...lol. They are advertising this thing like crazy but they should have been ready first. So it looks like bad AI in the app is trying to compete with Robocars. So far, Robocars are winning.
2026-06-08	DJ*****	I wish I could give a usage review, but can’t because I can’t even get passed creating an account. Apparently, entering a referral code is programmed as a hard requirement for creating an account. I heard about the app on the radio so have no referral code to enter….
I wish I could give a usage review, but can’t because I can’t even get passed creating an account. Apparently, entering a referral code is programmed as a hard requirement for creating an account. I heard about the app on the radio so have no referral code to enter….
2026-05-14	bi*****	This app is terrible. Can’t register, can’t reset password. Sadly have to continue to use lift or uber…
This app is terrible. Can’t register, can’t reset password. Sadly have to continue to use lift or uber…
2026-05-09	Jo*****	I really want to use this app and support the co-op model but I can’t get it to work. Can’t login, I try to reset my password and I never get the emails or texts. I love the idea but seems like it’s not very well designed
I really want to use this app and support the co-op model but I can’t get it to work. Can’t login, I try to reset my password and I never get the emails or texts. I love the idea but seems like it’s not very well designed
2026-04-10	Ri*****	Wow in a bad way! No focus on customer experience. I can’t even finish account creation. There is nothing intuitive about this app. Would love to support a co-op alternative ride-share service, but this isn’t it.
Wow in a bad way! No focus on customer experience. I can’t even finish account creation. There is nothing intuitive about this app. Would love to support a co-op alternative ride-share service, but this isn’t it.
2026-03-27	Nj*****	This company drives you around with out insurance be aware of the reality of this scam app
This company drives you around with out insurance be aware of the reality of this scam app